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My GEMC-FK1 Fire keypad indicates an "E-28 Error Check Required". How do I clear this trouble?

Answer:
This message appears because the system was enabled to allow the downloading of Fire programming to the control panel.  Clear this error with Quickloader software, connected to the control panel either locally or remotely.  First connect to...

Is more than one Fire Area allowed with the Gemini C-Series (GEMC) control panels?

Answer:
No, the Gemini C-Series (GEMC) Firewolf control panels support one (1) Fire Area only, although up to seven (7) GEMC-FK1 Fire keypads may be programmed into Area 1.  

In general, may I run the GEMC Burglary keypad bus wiring, GEMC Fire keypad bus wiring, GEMC-BSLC wiring and GEMC-FW-SLC wiring all within the same conduit?

Answer:
The Burglary bus wiring and Fire bus wiring can share the same conduit without adverse effects.  Crosstalk (electromagnetic interference from an adjacent wire) is not an issue, as only one bus is polled at a time.
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On a Gemini C-Series (GEMC) Fire security system, when I attempt to activate a fire drill from the keypad, nothing happens. How do I activate a fire drill?

Answer:
Use PCD-Windows Quickloader to program the GEMC series control panel to activate a fire drill, as follows:
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When using a monitor zone as a tamper on a Gemini C-Series (GEMC) control panel, how do I program for auto reset?

Answer:
When using a Monitor zone as a tamper and you do not want to use the keypad to reset the zone, program as follows:
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Can you explain how to enroll GEMC SLC fire devices?

Answer:
On-Site Enrollment of SLC Detectors
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Can you explain why the feature "Fire Alarm Verification" is not permitted on GEMC-EZM8 zones?

Answer:
Fire Zones programmed for "Fire Alarm Verification" will, when tripped, cause all zones to power down for 5 seconds.  After this 5-second power-down time, power is restored and a 20-second retard time is started.  Thereafter, the zone will...

How can I resolve a System Trouble "E14" on GEMC-Series Panels when used with a FWC-FSLC-SOM1 Supervised Output Module or a FWC-FSLC-DUCT Duct Detector?

Answer:
If a system trouble "E14" appears, and pressing RESET on the keypad will not clear the trouble, a likely reason could be the SOM and/or Duct Detector are programmed for "Reset-able" in the NAC Output/Assignment screen in PCD-Windows Quickloader...

When I use a meter to measure the voltage at a loose terminal screw head, the result is lower voltage readings. Why?

Answer:
With the GEMC-NAC7L / GEMC-NAC7S Supervised NAC Extender, and all GEMC terminal strips:
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The GEMC-BK1 Burglary Keypad EZM Zones are not responding. What can I do?

Answer:
Ensure the following: Ensure the keypad EZM zones include 2.2K resistors; Ensure the Zone Option "No EOL Resistor" is not enabled in the control panel programming.

Can I use a Gemini C-Series (GEMC) control panel for a large addressable burglary application, but with added fire devices? Will this burg-only (non-Commercial Fire) system accept any Fire zones?

Answer:
No, there is no way to control Fire zones on the Burglary bus.  A Fire keypad must be installed on the Fire bus, controlling Fire devices on the Fire bus, either using a GEMC-F8ZCPIM Conventional 8 Fire Zone Expander Plug in Module or through...

How do I test the GEMC-WL-GB Glass-Break Sensor?

Answer:
The GEMC-WL-GB should be tested at least once each year with the IntelliSense FG-700 or FG-701 Glass-Break Simulator.

What sampling tube do I use for the FWC-FSLC-DUCT?

Answer:
We are not stocking sampling tubes at this time.  The detector itself is manufactured by Hochiki and is the same unit used by Silent Knight, so sampling tubes should be readily available at most alarm distributors.

Is there an annunciation station for the FWC-FSLC-DUCT detector?

Answer:
The FWC-FSLC-DUCTRA Remote Annunciator plate for FWC-FSLC-DUCT detector includes RED Alarm LED indicator and Keyswitch Test / Reset functions.

Can you use a four-conductor wire for the SLC loop and use the extra pair for Aux power?

Answer:
Yes, you may use the spare 2 conductors of a 4 conductor cable to run power out to the devices.  This is an excellent way to get the 24V regulated power to the SLC addressable devices, required for models FWC-FSLC-DUCT, FWC-FSLC-CZM and...

What is the setup procedure for converting a 24V NAC circuit to 12V power?

Answer:
Move NAC D PWR jumper (J600) from the upper 24V position to the lower 12V position.  There is no programming required – this is the only step needed to convert NAC D to 12V power.
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In the Time Selection tabs it lists SLC smoke calibration time. What is this?

Answer:
This is the interval between checking the calibration of the smoke detector to be within the UL required limits.  If the calibration is not correct, a "E-66 CleanSmk" system trouble is generated for the zone associated with the device.

How are the 2 relays on the FW-FSLC-DUCT (addressable duct detector) controlled?

Answer:
The 2 relays on the FW-FSLC-DUCT are intended for local fan shutdown control.  Upon local duct detector alarm, the relays will change state, cutting off power to the fans they are wired to control (10A at 250VAC max).  The system must be...

Can I control the Burg portion of the system with a keyfob?

Answer:
Yes, the GEM-KEYF is approved for use with the GEMC system.

My State requires distinct NAC indications for Fire and Carbon Monoxide alarm conditions. Can a GEMC NAC circuit sound different alarm cadences by zone?

Answer:
An initiating zone can be individually programmed, using PCD-Windows Quickloader software, to activate one of thirty available coded alarms/cadences on the NAC circuits.
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The remote NAC module has a relay for shutting down AC circuits; what is the current rating of this relay?

Answer:
The Common Trouble Relay ("Out Relay 7") is rated for 10A /120VAC and is intended to be used to shutdown HVAC systems upon alarm.

What is the operating temperature of the FWC-FSLC-SMK? Can it be installed in a very cold warehouse?

Answer:
The FWC-FSLC-SMK can be installed in an environment of -10°C to 50°C (14°F to 122°F).

What is the E Ground terminal on NAC used for?

Answer:
This terminal is not required to be connected to earth ground.  The panel earth ground connection is provided via the 110V ground connection to the housing through the mounting brackets.  This terminal can also be used to confirm the...

What is RESET button on NAC used for?

Answer:
         The RESET button on the NAC is used to reset an over-current condition.  When the NAC is active (turned on), it will detect a current above 6A and turn off the output within 100mS.  The...

Does the BM service jumper remove power, or just hold the module in reset?

Answer:
For Combination Fire and Burglary systems, when the shunt is placed on the two left pins ("ON") of this three-pin jumper, the system enters a special mode named "Burg Service Mode" where the system suspends processing Burglary (non-Fire) alarm...

The GEMC control panel and the remote NAC extender modules can synchronize their notification appliances, but can the GEMC and remote NAC extender circuits all be synchronized together?

Answer:
Yes, the NAC circuits of the GEMC control panel and the GEMC-NAC7S remote NAC extender can all be synchronized together.  The first NAC circuit on the GEMC-NAC7S becomes a synch input circuit, which is connected to the first NAC circuit on the...

Why does the GEMC-BM/PS need its own battery leads?

Answer:
The GEMC-BM/PS (Burg Module with Power Supply) provides its own isolated burglary backup battery power and charging circuitry to allow the fire alarm portion to have its own dedicated backup battery supply.  This allows the fire alarm panel to...

Our Fire Department will not let us install any system that requires codes to reset.

Answer:
The GEMC series control panels support the "keyswitch unlock" feature, which replaces user code entry.  Simply turn the keyswitch and it will "unlock" the keypad, allowing Silence, Reset or advanced operations (such as programming).  In...

Can I stop the burglary keypad from beeping every time the panel is arming?

Answer:
No this is required by UL in order to achieve SIA CP-01 compliance.  It cannot be switched off.

How many conductors do I need to install the fire keypad?

Answer:
6 conductors are needed for fire keypad #1, 4 for the bus and 2 for the trouble sounder so the keypad can provide audible indication if the bus goes down.

Does NAC Extender take up zones?

Answer:
Yes, each NAC Extender uses four (4) zones for supervision.

What is the maximum number of RF Receivers the system can support?

Answer:
The system will support a maximum of four (4) RF Receivers and SLC modules.  For a system that uses two (2) SLC modules, you may only add two (2) RF Receivers.

Can I switch from a burglary area to a fire area on a burglary keypad?

Answer:
No, you must have separate keypads; a burglary keypad for burglary and a fire keypad for fire.

Can you use the burglary side of the control panel without using burg module, and just use EZM's?

Answer:
No you must install a Burg Module in order to support burglary zones.

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