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In CA4K, the Badging template files (.dgn), do not have a descriptive name. They will have a unique number with the extension of .dgn. They can be found in the root of the CardAccess4K folder. Templates are also stored in the live configuration...
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Yes, you would have to purchase two sets of EPI licenses (one set for each badging station).
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YES...All the EPI information in the CardAccess 3000 database will migrate over to the CA4K database while executing the CA4K Migration utility. Even though all templates are stored in the database, it is highly recommended to manually copy over all...
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The version of EPI Builder in the CardAccess 3000 is version 6.3.x. This version of EPI is in the CardAccess 3000 V2.11.x and earlier. This version is not supported on Windows 8.1 Pro, Windows 10 Pro and Server 2012. This version of EPI...
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If a Barcode has a border or logo close to it, the ink from the border or logo might bleed off to the barcode and cause intermittan reads. Completely remove any borders or logos near the barcode and verify if the barcode reads...
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The EPI Canon Plug-In can be downloaded from the EPI (Imageware Systems) website at the following link:
https://iwsinc.com/about/support/epi_builder/
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NOTE: EPI is not supported on Windows 8.1 Pro or Server 2012. If the CardAccess 3000 host computer is one of these operating systems, you should install EPI on a Windows 7 CardAccess 3000 Workstation.
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VERY IMPORTANT - To execute any of the EPI Builder utilities (ex. Revoke, Activate...), YOU MUST RIGHT CLICK the utility and select "RUN AS ADMINISTRATOR".
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NOTE: EPI in the CardAccess 3000 is not supported on a Windows 8.1 or Server 2012 computer. If the CardAccess 3000 host is one of these operating systems, it is recommended to install EPI Badging on a Windows 7 CardAccess 3000 workstation.
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If you successfully Designed, Saved and Imported the template, it should display in Personnel under the "Photo" tab.
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EPI Badging 3000 requires "MSXML 4.0". You must verify that this is installed. If it's not installed, you can download it from Microsoft.
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Note: If the EPI licenses were previously used on another computer, the licenses must be revoked on the original computer and re-activated on the new computer.
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Is this a new template or an existing template?
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1) For CardAccess 3000, you must select "Badging3000" under "System>System Settings>Video Badging".
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There are multiple reasons that could cause a photo not to import into the CardAccess 3000.
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Unfortunately, you are unable to call EPI support anymore. You must fill out the EPI online support request form for license resets and license activation issues. After submitting the form, the EPI technical support team will call you. The support...
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