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If a reader is not reading on a specific reader port, can I measure voltages on the reader port to determine if I have a bad reader port?

Answer:
YES - Remove the reader wiring from the reader port. On the controller, you should read +5V between D0 to Gnd and 5V between D1 to GND. If you do not measure 5 volts, you will have to replace the board. 

Does the CA4K support a 4 or 8 bit burst keypad?

Answer:
YES - The CA4K will support a 4 or 8 bit burst keypad. In the early days of CA3000, it only supported a 4 bit burst, but eventually it was updated to support either a 4 bit burst, or a 8 bit burst keypad.     

What can cause a badge swipe not to read and not display an Alert/Event?

Answer:
If you are not using a keypad, you must verify the Keypad is NOT enabled under Readers>Door Control.  

What is the maximum amount of characters allowed on a Magstripe?

Answer:
 1) Max characters allowed on a Magstripe is 75 characters.
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Can a XY matrix keypad be connected to an Accelaterm?

Answer:
NO...The Accelaterm does not offer an XY interface. Note: Most newer controllers do not support XY Matrix keypads.

Why is the Continental Controller beeping when I connect up a keypad or reader?

Answer:
If there is too much power being drawn on the +12volts or +5volts, the Continental Controller will beep. If this occurs, remove the keypad or reader immediately.

What else can I try if my reader /keypad is wired and programmed correctly, and it's still not functioning?

Answer:
Like any electronic device, it's always recommended to cycle the power on the reader/keypad.

What can cause my reader/keypad not to function when I supply an external voltage source to it?

Answer:
When an external voltage is supplied to a reader/keypad, you MUST common the grounds between the power supply ground and the ground on panel.

What are the different modes for which I can configure a keypad?

Answer:
There are many types of keypads available, which determine the different modes available. Below are 4 different supported modes.
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