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How can I test the programming of an existing Test Timer feature?

Answer:
To test the programming of an existing Test Timer feature:
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What is the Zone ANDing feature and how do I enable it with my GEM-P3200, GEM-P9600, and GEM-X255 control panels?

Answer:
With Zone ANDing, up to 8 groups of at least two zones each can be "AND"ed, wherein the system will go into alarm only if any two zones of the group are tripped within 2 minutes.  Zone ANDing is designed to afford redundant protection for...

With the Gemini control panel models GEM-P1632, GEM-P1664, GEM-P3200, GEM-P9600, and GEM-X255, can two Areas with a single alarm system share the same entry door zone?

Answer:
Yes, a zone can share two or more Areas (within the maximum number of Areas available consistent with the control panel model).
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Why doesn't my Gemini or Magnum Alert MA3000 control panel indicate a trouble immediately after I disconnect the battery leads?

Answer:
If you disconnect one or both battery leads inside a Gemini or Magnum Alert MA3000 control panel, the low battery indication may take up to 4 hours to annunciate at the keypad.  This delay is because the control panel may require up to 4 hours...

I have my GEM-P1632, GEM-P816 and GEM-P1664 control panels configured for Auto Arming. Can these control panels be programmed for Auto Disarming?

Answer:
Auto Disarming is not available with the GEM-P1632, GEM-P816 or GEM-P1664 control panels, however this scheduling feature is available with the GEM-P3200, GEM-P9600 and GEM-X255 control panels.
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I have a Gemini GEM-P3200 series control panel that includes a GEM-ACM1D Access Control Accessory and a GEM-2D Second Door Accessory. How can I ensure that the security system logs the access control history for all ACM devices in the system?

Answer:
To ensure that the access control history is logged for all ACM devices within the system, program 1 active or 1 spare zone to each Area that has an ACM assigned. Having a zone assigned to an Area allows the control panel to recognize each part of...

Can I program the GEM-WP Panic Transmitter to a zone on a GEM-P400, GEM-P800, GEM-P801, XP-400 or XP-600 control panel?

Answer:
No, with the GEM-P400, GEM-P800, GEM-P801, XP-400 or XP-600 control panels, the GEM-WP Panic Transmitter cannot be programmed to a zone; the GEM-WP must be programmed as a keyfob.
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What is a "cold start"? Do I have to perform a "Cold Start" during an EPROM upgrade process?

Answer:
A control panel "cold start" resets the control panel back to the state it was in when it left the factory, clearing all programming and settings. ALWAYS cold start the control panel after replacing the EPROM (see WI2052).
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How do I program my GEM-P3200, GEM-P9600 or GEM-X255 control panel to manually open a door using the iBridge app?

Answer:
The GEM-ACM1D is an accessory that adds access control functionality to the above listed control panels. The GEM-ACM1D provides controlled access to a door by releasing a magnetic lock or electric strike when a valid Prox Card is presented to a...

How do I connect 2-wire and 4-wire smoke detectors to an automatic gate with Gemini GEM-P3200, GEM-P9600 and GEM-X255 control panels?

Answer:
When a fire alarm occurs within a premises that has a powered front entry gate, it is important for the gate to open upon a fire alarm condition to permit entry to the fire response team. Detailed below are the steps for wiring 2-wire and 4-wire...

What are Opening / Closing Signals, and how do I use PCD-Windows to program Opening / Closing Signals in my GEM-P3200, GEM-P9600 or GEM-X255 control panel?

Answer:
If Opening / Closing Signals are programmed, a signal is transmitted to the central station whenever the control panel is either armed or disarmed.
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My Gemini GEM-P3200, GEM-P9600 or GEM-X255 control panel is enabled for "Auto Arming". Upon arming, the siren sounds a warning for 2 seconds. With "Auto Arming" enabled, can I suppress this sounder upon arming?

Answer:
With "Auto Arming" enabled, the siren will always sound upon arming.  If you wish to suppress the sounder, launch PCD-Windows Quickloader and re-program each zone for "AUX OUTPUT" and disable each zone for "BURGLARY OUTPUT".  Wire the siren...

I am integrating my NAPCO GEM-P3200, GEM-P9600 and/or GEM-X255 control panel with Control4 automation controllers. How can I bypass open zones on the control panel through Control4 when Control4 does not have this selective bypass ability?

Answer:
The Global Bypass option is only available with the Gemini GEM-P3200, GEM-P9600 and GEM-X255 control panels.  To bypass an open zone, the standard "selective bypass" procedure is used at a system keypad.  As Control4 does not have this...

How do I wire my carbon monoxide (CO) zone on a GEM-CO-MOD to an output on a Gemini GEM-P3200, GEM-P9600 and/or a GEM-X255 control panel?

Answer:
The GEM-CO-MOD Carbon Monoxide detector requires an output to trip the carbon monoxide (CO) zone.  The diagram below illustrates the correct connections from the positive CO zone (labeled COZ+) to a PGM terminal located on the GEM-P816,...

How do I update the firmware in the GEM-P3200, GEM-P9600 or GEM-X255 control panels using PCD-Windows Quickloader download software?

Answer:
1.   Visit the Napco Technical Library (http://tech.napcosecurity.com/) and download the latest .hex firmware file for the control panel to be updated.
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What are the trouble codes and conditions for the Gemini GEM-P816, GEM-P1632, GEM-P3200, GEM-P9600, GEM-X255 and GEMC "C-Series" control panels?

Answer:
NN = Device of zone number.  Note:  "E" messages not listed here are currently undefined and reserved for future use.
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How do I upload or connect to a Gemini GEM-P3200, GEM-P9600 or GEM-X255 control panel using PCD-Manager software?

Answer:
To upload or connect to a Gemini GEM-P3200, GEM-P9600 or GEM-X255 control panel with PCD-Manager software, you must first program the "Master Security Code" into the PCD-Manager's control panel account.  To maintain the security of the control...

How can I determine the firmware version of my Gemini control panel and LCD keypad?

Answer:
With the Gemini control panel models GEM-P816, GEM-P1632, GEM-P1664, GEM-P3200, GEM-P9600 or GEM-X255 and the GEM-RP1 series or GEM-K1 series two-line LCD keypads: 
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How can I to supervise the TCP/IP connection between a GEM-P3200, GEM-P9600 or GEM-X255 control panel and NL-MOD?

Answer:
To supervise the TCP/IP connection between a GEM-P3200, GEM-P9600 or GEM-X255 control panel and a Net.Link NL-MOD communications module, enable the features "TCP/IP Communications" and "Handshake Local Telemetry" in the PCD-Windows Quickloader...

How do I verify my control panel firmware version for models GEM-P3200, GEM-P9600 and GEM-X255 (for panels with firmware V70 and above)?

Answer:
The Gemini GEM-P3200, GEM-P9600 and GEM-X255 control panels running firmware version V70 and above have a prom chip that can be flashed for firmware upgrades (instead of a chip change).  The existing control panel version can be verified by...

With control panels GEM-P3200, GEM-P9600 and GEM-X255, I am installing an auxiliary power supply for keypads, EZMs and other powered devices. How do I wire these devices properly?

Answer:
With control panels GEM-P3200, GEM-P9600 and GEM-X255, wire the device power to the auxiliary power supply DC positive and negative.  Then install a wire between the auxiliary power supply DC negative and control panel common (either terminal 10...

How can I disarm a GEM-P3200, GEM-P9600 or GEM-X255 control panel with a third party access control system?

Answer:
This Tip will work only when all zones in the system are in one Area.  Remember to program the zone for Keyswitch Arming in the Area to be disarmed.
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Can I convert a GEM-P3200 or GEM-P816 PCD-Windows Quickloader program to a "larger" control panel program?

Answer:
Yes.  Note that Quickloader only allows the conversion to a "larger" model control panel (i.e. you may convert a GEM-P816 control panel to a "larger" GEM-P1632, but cannot convert a GEM-P1632 to a "smaller" GEM-P816.  At this time, a...

How can automatic re-arming of the control panel (after auto-disarming) be prevented?

Answer:
For the following control panels:  GEM-P3200, GEM-P9600, GEM-X255 and all C-Series (GEMC):
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How many wireless points are supported with the GEM-P3200 control panel?

Answer:
The GEM-P3200 control panel supports up to 32 hardwired zones with an additional 16 wireless only, bringing the total to 48 zones.  Note:  These zone totals apply to firmware versions 20 and later. 

What SIA codes are sent to Central Station by the GEM-P9600, GEM-P3200 and GEM-X255 control panels?

Answer:
The following is a description of SIA Central Station Report Codes for firmware versions 11D – 30 and versions 1B – 4:
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I have a Gemini GEM-P3200 control panel with wireless supervision set to 70 minutes. The control panel displays supervision failure. How can I resolve this issue?

Answer:
Each wireless transmitter will send in a supervisory signal once every 72 minutes.  If you set the supervisory timer on the control panel too close to this time, there is a possibility of the occasional supervisory failure if the two are not...

Why did my GEM-P3200 or GEM-P9600 control panel clock not adjust for Daylight Saving Time?

Answer:
Check the version of the control panel; older control panels using firmware V9, V10 or V11 must be upgraded to a version (V11E) that automatically adjusts for Daylight Saving Time.  In the meantime, adjust the clock of your Windows PC for...

How do I program the Test Timer feature with the GEM-P3200, GEM-P9600, GEM-X255 Control Panels?

Answer:
If the Test Timer feature is programmed, an automatic test report will be transmitted to the central station on the scheduled day(s) at the scheduled time (UL installations require a report at least every 24 hours).
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Can I still use my old keypads after installing a newer version control panel? (Gemini Control Panel Models: GEM-P816, GEM-P1632, GEM-P1664, GEM-P3200, GEM-P9600, GEM-X255)

Answer:
Yes.  You can still use your old keypads and they will function normally, but you will not be able to access User Programming Mode nor Dealer Programming Mode.

How can I resolve a "Can't Arm, Incorrect Time" message on a GEM-P3200, GEM-P9600 or GEM-X255 control panel?

Answer:
When trying to arm the control panel, the appearance of a "Can't Arm, Incorrect Time" message may be due to one or more of the following settings:
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