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After performing the "Reboot with Default" option, you must click UPLOAD at the bottom of the web page (red arrow in image below). If UPLOAD is not clicked, all other tabs in the NOC will not display the radio's default configuration.
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Used when the SLE-GSM radio is mounted more than 6 feet from the control panel, the SLE-DLEXT is connected between the control panel and the SLE-GSM and provides the means to remotely communicate (download/upload program and status) through the...
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Used when the SLE-GSM radio is mounted more than 6 feet from the control panel, the SLE-DLEXT is connected between the control panel and the SLE-GSM and provides the means to remotely communicate (download/upload program and status) through the...
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To use the "NAPCO Control Panel Serial Port" when using the StarLink SLE-GSM / CDMA radios, the following minimum control panel firmware versions are required:
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No, we do not have a cable longer than the standard 6 foot cable. If the StarLink SLE-GSM radio is mounted more than six feet away from the control panel, we recommend using the SLE-DLEXT Download Extender Module. Note also the SLE-GSM...
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No, the cable from the radio to the panel is only used for uploading and downloading with the PCD-Windows Quickloader software. For the StarLink mobile app to work, additional wiring between the radio and the control panel is required....
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Notifications can include the following:
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If behind a corporate firewall, PCD-Windows Quickloader will remotely connect to the Napco NOC using the following information:
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Yes. If you are programming the control panel with PCD-Windows Quickloader software, open the System Assignments screen, System Options tab. If the control panel is a GEM-P1632 or GEM-P1664, select the check box "Lug E15 Armed Away Area 1...
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No, the control panel can only send signals either through the SLe-GSM only (Primary Mode), or over telephone lines with the SLe-GSM programmed as a backup, taking over if the telephone line is cut (Backup Mode).
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The following link provides a web based application that has the same functionality as the NAPCO StarLink mobile app:
http://napconoc.com/Mobile/Login.aspx
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After updating the radio firmware, you must perform an upload first, then reset your settings for your app (found in the Radio Inputs Configuration and Radio Outputs Configuration sections of the SRMC, as shown below):
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Go to the StarLink Radio Management Center at the website www.napconoc.com and click the Advanced tab. Type your account number and the central station telephone number in the Telco # for reporting tamper / linecut / parallel inputs field.
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The StarLink SLe-GSM and SLe-GSM-3/4G radios are fully compatible with ALL Gemini control panel versions. The SLe-GSM-8D-3/4G adds compatibility with the Gemini GEM-P400, GEM-P800, GEM-P801, Express XP-400 and XP-800 series control...
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The following example explains how to wire and program the StarLink SLe-GSM for a redundant signal through the Bell output of the control panel. Note: The SLe-GSM will only send general Burglary or Fire codes (Burg E130 / Fire E110), as a...
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This FAQ explains how to wire and program the StarLink SLe-GSM to send a signal to the central station if the control panel is powered down.
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A "E356 Loss of polling" trouble is sent to your central station from the NOC when the SLe-GSM radio fails to check in. Either the SLe-GSM unit is experiencing a power related issue that prevents the check in, or the signal has been lost.
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Yes, when using iSeeVideo along with iBridge, you can set up Events to trigger video, which would then have the ability to send text and email alerts upon this trigger.
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The SLE-DLCBL is a download cable 6 feet in length, used with the StarLink SLe-GSM radio. This cable can be used in place of your PCI Mini and PCI 2000 download cable as well.
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The account number is the radio ID number. The password is the same password you created at the www.NapcoNoc.com website.
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The StarLink-2 SLe-GSM radios currently operate on the 2G Network. There will be a Network Field Upgrade Kit for those wishing to utilize the 3G/4G network on their existing equipment. In addition, there is a "new" StarLink-3 SLe-GSM...
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NOTE: This Applies to the Following Products:
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Yes. To enable, open the radio account at www.NapcoNoc.com and click the Advanced features tab.
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Yes. The SLe-GSM can be used to download GEM-P3200 and GEM-P9600 control panels running firmware version 11C or greater, which was released in May of 1999. It can also download to GEM-P816, GEM-P1632 and GEM-P1664 controls running...
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When Auto-enrolling the StarLink SLe-GSM, full central station telephone number may not be captured when the control panel programmable feature Skip Automatic Dial Tone Detect is enabled. Therefore, be sure to disable the Skip Automatic Dial...
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Ensure the "TCP/IP Communications" feature is enabled in the control panel programming. This feature is located in the PCD-Windows Quickloader Digital Communications screen, Digital/Dialing Options tab.
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Signal Strength: Be sure the SLe-GSM antenna is screwed on tightly. A loose antenna can result in a loss of as much as 8dBm in signal strength.
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Yes, if your computer is running firewall software, be sure to configure this software to allow PCD-Windows Quickloader free access, or if necessary turn off the firewall software before uploading or downloading.
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In the event that another individual enters the wrong radio number or attempts to access a radio that is not theirs, Napco has a reliable security feature in place: The Dealer ID and Password associated with the www.napcocomnet.com and...
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There are two terminals marked TIP and RING on the SLe-GSM terminal strip: One pair is marked PANEL TIP and PANEL RING (with 27V) and one pair is marked TIP and RING (with 0 volts). Ensure the control panel is connected to the radio Primary...
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A radio that has been previously registered to a dealer cannot be moved to a new dealer without the permission of the original dealer.
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No, Napco will not charge for any (even excessive) signals at setup.
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Napco can immediately suspend an account (thus deactivating the SLe-GSM radio) for the Dealer upon written request, for any reason.
The Dealer may also suspend the account on-line at any time.
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For runaway alarms, we will consider the hundreds of signals received in one day as one occurrence. Napco will contact the dealer and will suspend the account (thus deactivating the SLe-GSM radio) for the dealer, if the dealer agrees. In...
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There will never be a charge for excessive signals. For an account that has excessive usage in one month (many signals above and beyond the permitted five signals), Napco will send the dealer a warning notice suggesting the account be switched...
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The iRemote-MOD does not have the capability of sending text messages or emails upon any alarm conditions. However the StarLink SLe-GSM radio can send text messages and emails upon any condition the alarm control panel can report via contact...
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