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Why is the correct wireless device point number important when programming FireLink wireless devices through the cloud?

Answer:
When programming wireless devices through the cloud, be sure to select the correct starting character and point number or an error message will appear.  To program your wireless devices, proceed as follows:
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Is the FireLink / GEMC control panel Point ID reporting code "E300 area 00 Z1 A00" a Z1 trouble?

Answer:
Reporting code E300 area 00 Z1 A00 is a common FireLink or GEMC control panel Point ID reporting code that some central stations may mistakenly confuse with a Z1 trouble. 
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I have a fire alarm installation that contains multiple strobes that require synchronization. Does my NAPCO FireLink / GEMC control panel have a protocol that synchronizes System Sensor and Wheelock devices?

Answer:
Beginning with the 1996 edition of NFPA 72, fire alarm systems that contain more than two strobes in a room or space require synchronization. Since then, all manufactures have produced Horn/Strobes and Strobes that will Synchronize.
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How do I retrieve the SLC Status using the FireLink Cloud Web Portal or FireLink Mobile App?

Answer:
How to use the "Primary Status and Controls" tab in the FireLink cloud programming web portal (or the FireLink mobile app) to retrieve the status of the SLC Signaling Line Circuit module (the hardwired interface between the SLC devices and the...

How do I program FireLink SLC relays for elevator recall?

Answer:
Programming SLC Device Addresses and Adding Devices into the FireLink Cloud Programming: https://youtu.be/9PJjqwBg53A

I have an existing FireLink fire alarm control panel that was programmed using PCD-Windows Quickloader software. Can I upload the control panel programming settings into the FireLink Cloud Portal?

Answer:
No, however if you wish to program the control panel using the FireLink Cloud Portal (www.FireLinkPro.com), the FireLink control panel must be "new, out of the box" or must be reset back to its original factory default settings and then initially...

While programming my FACP, the AHJ does not require supervisory zones in trouble to be manually reset. How do I program my FireLink or my GEMC control panel for Supervisory Alarm Auto Reset?

Answer:
If a supervisory zone goes into trouble, the supervisory icon and keypad sounder will automatically reset when the trouble condition clears.

What are the steps necessary to program my FireLink fire alarm control panel (FACP) using the FireLink programming website? (https://FireLink.NapcoNOC2.com)

Answer:
This video provides an overview of the steps necessary to program your FireLink fire alarm control panel (FACP) using the FireLink programming website (https://FireLink.NapcoNOC2.com).
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How do I obtain 24VDC from my FireLink control panel?

Answer:
In the PCD-Windows Quickloader NAC/Output Assignment screen, NAC A or D must be programmed for Reverse Polarity. If the 24VDC needs to be Resetable, program NAC A or D for both Reverse Polarity and Fire Reset.

How many NAC (Notification Appliance Circuits) does the FireLink FL-32FACP control panel have?

Answer:
The FireLink FL-32FACP control panel is equipped with two (2) NAC circuits.
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How can I ensure the default FireLink control panel program meets the latest UL and NFPA standards?

Answer:
To meet UL and NFPA standards (as of May 2020), the default FireLink control panel program currently included in PCD-Windows Quickloader V6.4.5 (in the Keypad Assignments screen, Keypad Features tab) includes the following two options that should be...

What software do I use to make changes to the default program of a FireLink control panel?

Answer:
Use PCD-Windows Quickloader software, available for download at the NAPCO Technical Library (https://tech.napcosecurity.com/).
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I need more than two NAC circuits on my FireLink control panel. Can I use a model GEMC-NAC7L Supervised NAC Extender?

Answer:
Yes. Up to five (5) model GEMC-NAC7L Supervised NAC Extenders can be added to a FireLink control panel.

How do I complete the GEMC FireLink Standby Calculation Worksheet for a default "Out-of-the-Box" configuration?

Answer:
The NAPCO Technical Library Link described in this video: https://tech.napcosecurity.com/index.php/techlibrary/docdetails/brand_id/1/doc_id/2619

Can the FireLink FACP be expanded beyond its 8 conventional zones?

Answer:
Yes, the FireLink FACP can be expanded using any combination of zone expansion modules, SLC or wireless.

Do I need to perform any changes to the FireLink Fire Alarm Control Panel (FACP) default program?

Answer:
The FireLink FACP is shipped with a factory default program already set to report to your central station. In general, the additional steps are: Register the radio communicator, connect all field wiring, add resistors to all unused zones and NACs,...

How do I address a remote annunciator after placing the FireLink control panel in Configuration Mode?

Answer:
How to Address a Remote Annunciator after placing the FireLink Control Panel in Configuration Mode:

What are the default battery calculations for the FireLink fire alarm control panel?

Answer:
Use the Gemini C-Series (GEMC) Standby Calculation Worksheet located in our Technical Library website:
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How do I import the default FireLink program into PCD-Windows Quickloader download software?

Answer:
Access the file from the NAPCO Tech Library in this link and download the file to your desktop. Log into PCD-Windows Quickloader as the Master, click File > Import Multiple Accounts..., locate the file on your desktop, select the file and...

Can I use PCD-Windows Quickloader downloading software to make changes to the FireLink control panel Over-The-Air ?

Answer:
The FireLink control panel has a pre-loaded Easy Default Program intended for sprinkler supervisory or basic conventional fire applications. For applications outside the scope of the default program, the FireLink system may be programmed Over-The-Air...

Can a remote annunciator be added the FireLink FACP?

Answer:
Yes, the control panel can support up to 6 remote annunciators.

How do I add a Remote Annunciator to a FireLink control panel?

Answer:
The FireLink control panel can support up to 6 remote annunciators, and all must be addressed in consecutive order as numbers 02 through 06. By default, the control panel annunciator is configured and programmed for address 01 and must not be...

With the FireLink FACP (Fire Alarm Control Panel), do I need to perform any default programming?

Answer:
The FireLink FACP comes with a factory default program already programmed to report to your central station. All you need to do is register the radio communicator portion, connect all field wiring, install EOLRs on all unused zones and NAC circuits,...

Can the FireLink FACP be expanded beyond the 8 conventional zones?

Answer:
Yes, the fire alarm control panel can be expanded using any combination of zone expansion modules, SLC Signaling Line Circuit modules or wireless receivers.

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