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If DL-Windows V5 is not sending Features to your lock, a likely cause is a missing Security Password for the Account.
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DL-Windows Database Migration Using SSMS
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Data Transfer Modules allow the transfer of lock programs and other data between DL-Windows software and Alarm Lock locking devices. For step-by-step instructions, see this video Tech Tip:
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1. Run Device Manager, right-click Silicon Labs CP210x device and select Properties.
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To export a list of the Global Users in a comma-separated value .csv file:
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In DL-Windows, select Tools > Export Account.
Save the .acc file to a USB thumb drive, then insert that thumb drive into the other PC. Install DL-Windows into the other PC, open DL-Windows and select Tools > Import Account.
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Troubleshooting DL-Windows Connection Issues:
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When adding proximity cards to DL-Windows, a Sequential Add utility is available if you have a block of cards you wish to add in sequence. For example, card numbers 1093600 through 1093700 with all other card attributes (Card Type, Card Number...
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DL-Windows will only run on a Windows PC.
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There is no need to uninstall and re-install the software.
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Yes. The account file(s) from DL-Windows version 5.5.3 are fully compatible with DL-Windows version 5.5.4 and can be imported directly into version 5.5.4.
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DL-Windows requires administrator rights to run (i.e., "Run as administrator"). This means that every time you run DL-Windows, you are granting DL-Windows special permissions to access certain parts of your Windows PC that would otherwise be...
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If an SQL Express 2012 installation results in a "Fusion Active Template Library (ATL)" failed status, proceed as follows:
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To use DL-Windows to enable only one PIN code during selected time intervals:
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For Existing / Upgrade Installations Only!
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For existing DL-Windows V5.5.3 installations, click here.
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If your PC is running Windows 10 and you are unable to install SQL 2012, try the following steps:
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Yes. You can export a .csv (Comma Separated Values) file to Excel. Click Tools > Export Global Users to .CSV. Select a file path destination as desired. Open the .csv file with Microsoft Excel (example shown in the image below).
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1. In the Global Users screen, highlight the user.
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Before You Begin, Back Up Your Database
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Yes! Launch DL-Windows. In the main screen, right-click the selected lock. In the selections that appear, there are three related options:
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In DL-Windows, click Features > Relay tab. Check to enable Failed Entry Attempt. When an incorrect, invalid or disabled User Code is entered, the lock’s integral relay will close, triggering an access control panel or another auxiliary...
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If you are experiencing slow AL-DTM Data Transfer Module speeds when communicating, it is likely that the wrong driver is installed, causing delays and sometimes termination of the communication link. The following steps provide a solution:
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Your DL-Windows software version is outdated. If you have discovered a lock without a model number listed (see example image, below), it is likely that your DL-Windows software is older than the model itself.
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No, Microsoft® SQL Server® 2012 Express is included with the software, and was the version used for all internal testing. However, DL-Windows V5.5.3 will also work with SQL Server versions above 2012, such as 2014, 2016, 2017 etc.
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Uninstall SQL through the Add or remove programs utility, located in the Control Panel (located in Control Panel\All Control Panel Items\Programs and Features).
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Yes! DL-Windows versions 5.3.3, 5.4.2 and 5.5.3 each include an automatic backup feature that creates an image of your database and stores it on your local C: drive. By default, the automatic backup frequency is Monthly. To increase or decrease the...
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Yes! In DL-Windows, click the Wireless button, add a check to select each individual lock (or right-click the Enable column and click Select All). In the Function column, select Send Profile and click Start to communicate all changes to the selected...
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DL-Windows V5.5.3 (or later) has the ability to program a Schedule for the Main or Aux relay separately. Therefore, one door can be programmed to operate on a Schedule, and the other door can remain unchanged. Proceed as follows:
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In DL-Windows 5.4.2 (and prior), click Export Log to export the Event Log as a CSV format file.
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When you install DL-Windows, it creates an entirely different instance of SQL that resides side by side with other existing programs that already use SQL. When the DL-Windows installation process runs, it renames the DL-Windows instance of SQL as...
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Andy Phelps, Alarm Lock's National Training manager, shows you how to create a Passage Mode Schedule in the DL-Windows Trilogy programming software.
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Andy Phelps, Alarm Lock's National Training manager, shows you how to create a Group Schedule in DL-Windows Trilogy lock programming software.
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