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The following video describes how to use the NAPCO NOC (www.NapcoNoc.com) integrated firmware update option for Starlink Connect Fire alarm and burglary alarm communicators.
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If you wish to use the iBridge IBR-ZREMOTE module, other iBridge system components or a StarLink Connect Communicator with an older GEM-P816 or GEM-P1632 control panel running firmware version 10D, this older control panel firmware must be upgraded...
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The NAPCO StarLink Connect communicators are compatible with virtually any security alarm control panel from any manufacturer.
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Both troubles indicate a low input power trouble. The normal operating range for a StarLink communicator is 11-15VDC for burglary and StarLink Connect communicators, and 11-25VDC for Fire communicators.
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In the control panel programming, you must enable the EZ Arm feature for the keypad address assigned to the StarLink Connect radio communicator.
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No, all StarLink Connect communicators fully support all iBridge options and features. If you require the "Z-Hub Option" that adds Z-Wave device controls for iBridge Connected Home Controls, you must use a StarLink Connect communicator model ending...
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No. When reporting over the IP path, the control panel can report in Contact ID format or 4/2 format.
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No, StarLink Dual Path and StarLink Connect communicators with dual path reporting (IP with cell radio backup) do NOT require that the account report to a Sur-Gard receiver.
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No, the StarLink Connect software will only store one radio ID number for each software type (1 for Honeywell, 2 for DSC). There are, however, user-defined fields into which the ID number can be stored.
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No, the iBridge app does not need to be programmed to display the correct keypad (Napco, Honeywell or DSC). When the control panel manufacturer is programmed and downloaded into the radio from the NOC, the iBridge app automatically displays the...
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Yes, we recommend adhering to the following time range, as detailed in the following short video:
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Observe the D607 green LED located at the center-right end of the radio PC board. The number of blinks indicates the control panel to which the StarLink Connect radio is set.
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When programming a Honeywell Vista-21iP control panel using Compass software through the NAPCO StarLink Connect radio software, the following must be performed along with all normal programming steps outlined in the NAPCO StarLink Connect...
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After registering the radio at the website www.NapcoCOMnet.com, you must log into the Radio Management Center at www.NapcoNOC.com. Click the StarLink Connect tab, then click Panel Configuration. Select the control panel...
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No, a LAN connection is NOT required for the iBridge functions to operate. All radio functions will operate over the cellular connection. The LAN connection is used for reporting alarm signals to the NAPCO NOC, thus the StarLink Connect radio...
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Yes. When using Honeywell Compass software for programming Vista alarm control panels, and when using a combination of Honeywell AlarmNet and Napco StarLink radios, create a second TCP/IP port in the Compass software for StarLink radios, as...
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The wiring diagram illustrates the connections to a Gemini GEMC Commercial Fire control panel with an SLE-CDMA-FIRE radio mounted remotely (up to 100 feet away). Also shown are the SLE-DLEXT Download...
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Before programming a Honeywell VISTA-21iP control panel with Honeywell Compass software through a NAPCO StarLink Connect radio, perform the following steps (in addition to all normal programming steps outlined in the NAPCO StarLink Connect...
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Wire a network cable from the radio Ethernet port to the customer's router / network.
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Wire a network cable from the radio Ethernet port to the customer's router / network.
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Source IP address changes are rare; the outgoing load dictates the need to route the packets through a different gateway in real-time. When this does happen, the Sur-Gard receiver sees a different source IP address for certain reports (compared...
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Yes. In the NAPCO NOC (www.napconoc2.com), click Communication and/or the IP tab. Set the IP Configuration Type pull-down to Static.
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The StarLink dual path and StarLink Connect radios are capable of dual path reporting from the radio installation site to the NAPCO NOC (www.NapcoNOC.com) over the Internet with cellar (telephone) backup.
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Before using the Honeywell Compass downloader software you MUST "suspend" the StarLink Connect software. Double-click the StarLink Connect icon in the System Tray, then click the Exit tab and click Suspend (see image below).
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The StarLink Connect software application will only store one radio ID number for each software type (one for Honeywell, one for DSC), however the software will store the other user-defined fields associated with the radio ID number.
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No. When the panel manufacturer is selected and downloaded into the radio from the NOC website (www.NapcoNOC.com), the iBridge app automatically displays the correct manufacturer's keypad type.
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1. After registering the radio on www.NapcoComNet.com, you must log into the Radio Management Center at www.NapcoNOC.com, click the StarLink Connect tab, then click Panel Configuration.
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(Note: For questions regarding the programming of Honeywell control panels, please call Honeywell Technical Support).
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