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Yes, you can update the IBR-ZREMOTE to the latest NL-MOD, Z-Wave and RCM firmware using the www.ibridgeonline.com website. We recommend following the steps below for easy installation:
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When attempting to download or upload settings to or from an NL-MOD, the correct PC Security Code MUST be used. Entering the wrong code repeatedly places the user into a "lock-out mode" where the NL-MOD is inaccessible. This lock-out mode...
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1. Registration at www.NapcoComNet.com
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When using TCP/IP communications to connect to your Gemini control panels, note the following two options under TCP/IP Communications:
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Yes, the iREMOTE-MOD is compatible with the Gemini C-Series (GEMC) control panel, but with the Burglary area only. A GEMC-BK1 Burglary keypad skin is available for use on the www.MyRemoteKeypad.com website and for the iRemote App.
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If you are unable to search for and find your iBridge IBR-ZREMOTE, iRemote-MOD or NL-MOD module(s) using the NL-MODCONFIG software (version 3.0.3.0 or later), perform the following:
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Yes, the iRemote-MOD will operate with the GEMC Burglary section only (Note: For non-UL applications only). A keypad skin is currently available through www.myremotekeypad.com, however a keypad skin for the iRemote-MOD app will be...
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1. Only one (1) user is allowed to be logged in at any one time. If you are still logged in to your iPhone, Android or through the iRemote website, ensure you have logged out successfully.
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Try using 4444, 5555, 8888 or 9999 as your "Old Compat" number. If these numbers do not work, then a "Compat #" must have been set in the past and cannot be defaulted. Please contact Technical Service at 800-645-9445 or 631-842-9400 for...
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The default password is "1234", and the default username is automatically generated using the "first 3 characters" of the subscriber's first name and the "last 4 digits" of their Phone number. For example, with the information shown in the...
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Up to five (5) User IDs are allowed per account. One User is the Master, and the others are "standard" Users). If you need more than five, contact Technical Support.
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No, you do not need an IBR-ZREMOTE nor do you need an iRemote-MOD in order to connect the hardwired iBridge tablet (IBR-ITAB-HW) to a Gemini control panel and use the tablet only as a keypad. NOTE: If you are using an IBR-ITAB wireless tablet,...
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Using an iPad to search the Apple app store, only iPad apps will appear in the search results. Since the "My Remote Keypad" app was originally designed for the iPhone, the app will be listed in the iPhone apps area. Simply click the...
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You will need to port forward ports 5002 and 5011 for the iRemote-MOD (select TCP or both TCP/UDP for the protocol) and port 5001 for the NL-MOD (select TCP or both TCP/UDP for the protocol).
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The following explains the functions available in the My Remote Keypad Admin screen.
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Port forwarding (also called "port mapping") opens a specific port number in a router or firewall (in a private network) to allow network packets from the outside world with that port number to pass through.
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You must give your customer a unique user ID for each location. There is only one iRemote-MOD allowed for each user ID.
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NOTE: This pertains to Control Panels GEM-P1632 / GEM-P1664 v10 or greater, GEM-P3200 / GEM-P9600 v30 or greater, and GEM-X255 v4 or greater; and explains how to configure Area1 to control a set-back thermostat via the iRemote.
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As a Dealer in MyRemoteKeypad.com and VideoAlert.net, you can assign your iRemote-MOD at both websites for customers who also have an ISeeVideo camera system. This will give your customers the opportunity to use their iRemote normally at...
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After checking that the iRemote-MOD is configured correctly with the control panel as detailed in the installation instructions, use these troubleshooting tips if necessary:
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After checking that the iRemote-MOD is configured correctly with the control panel as detailed in the installation instructions, use these troubleshooting tips if necessary:
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After checking that the iRemote-MOD is configured correctly with the control panel as detailed in the installation instructions, use these troubleshooting tips if necessary:
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After checking that the iRemote-MOD is configured correctly with the control panel as detailed in the installation instructions, use these troubleshooting tips if necessary:
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1. Wire the network connection from your iRemote-MOD to a valid Internet source on the network (for example, a router or switch to provide an access point).
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Our Napco iSeeVideo www.videoalert.net and iRemote www.myremotekeypad.com websites both have mobile counterparts that you can install into a BlackBerry mobile device.
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The iRemote-MOD is compatible with all Gemini control panels regardless of the control panel firmware version installed when used only for Virtual Keypad access. However, when using the NetLink TCP/IP communications feature for:
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Connect a single wire from the "Supv." output terminal on the iRemote-MOD or NL-MOD to the positive (+) side of "ANY" zone with a 2.2k resistor in parallel. The iRemote-MOD "Supv." output will go to low voltage upon losing its Internet...
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Yes, the iRemote-MOD is fully compatible with the Gemini control panels listed below if using its remote "virtual" keypad capability only. This includes User and Dealer programming (except for control panel version 9A in the GEM-P816 &...
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This message (see above) appears when the TCP/IP Communications feature is not enabled in the control panel program. To enable in Quickloader, go to the Digital Communications screen, Digital/Dialing Options tab and check the "TCP/IP...
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The message "Socket state: 9" appears when the NL-MOD is unreachable by the IP address used. This message can appear if the IP address is incorrect, if the NL-MOD is offline, or if there is a firewall preventing access on port 10081. If...
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The error "Invalid response received" appears (see image below) when the NL-MOD is reachable but communication does not exist between the NL-MOD and the control panel. This can occur if the local download cable is disconnected or damaged, or if...
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If you are using a mobile app to view the iREMOTE-MOD, it is possible the iREMOTE-MOD is offline. Check the connection from a PC first; if already attempting to connect from a PC and this message appears, it signifies that a connection to the...
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Once this error message appears, close the account in Quickloader, then click File, Dealer Settings, then click the Dealer Defaults tab. Here you need to type the DNS Server Dealer Code (see image below). Note that the Code is limited to...
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In the required webpage, click My Account, then click the "edit" icon (pen & pad image) that corresponds to the ID you would like to edit (a pop-up appears). Note: Check your PC's pop-up blocker settings to allow pop-ups; also be...
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6 cameras, 1 IVR (Internet Video Recorder) and 1 iRemote-MOD are the maximum number of devices that can be activated within an iSeeVideo account. If more cameras are needed, an additional iSeeVideo account can be created.
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The iRemote-MOD does not have the capability of sending text messages or emails upon any alarm conditions. However the StarLink SLe-GSM radio can send text messages and emails upon any condition the alarm control panel can report via contact...
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In the required webpage, click My Account, then click the "edit" icon (pen & pad image) that corresponds to the ID you would like to edit (a pop-up appears). Note: Check your PC's pop-up blocker settings to allow pop-ups; also be...
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