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Why doesn't my Gemini or Magnum Alert MA3000 control panel indicate a trouble immediately after I disconnect the battery leads?

Answer:
If you disconnect one or both battery leads inside a Gemini or Magnum Alert MA3000 control panel, the low battery indication may take up to 4 hours to annunciate at the keypad.  This delay is because the control panel may require up to 4 hours...

Is the GEM-P816, GEM-P1632, or GEM-P1664 control panel programming stored in the firmware EPROM chip?

Answer:
No, the EPROM chip does NOT contain the control panel programming selections that were made in PCD-Windows Quickloader software, nor does it contain any keypad programming selections.  The EPROM only contains the firmware for that control panel...

With the GEM-P816, GEM-P1632, and GEM-P1664 control panels, how do I use PCD-Windows Quickloader software to program the Auto-Arm feature?

Answer:
The GEM-P816, GEM-P1632, and GEM-P1664 control panels cannot be auto-disarmed, but the following instructions describe how to use PCD-Windows Quickloader software to enable the Auto-Arm feature at a specified time of the day on specific days of the...

I have my GEM-P1632, GEM-P816 and GEM-P1664 control panels configured for Auto Arming. Can these control panels be programmed for Auto Disarming?

Answer:
Auto Disarming is not available with the GEM-P1632, GEM-P816 or GEM-P1664 control panels, however this scheduling feature is available with the GEM-P3200, GEM-P9600 and GEM-X255 control panels.
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I want to use a StarLink Connect Communicator, an iBridge IBR-ZREMOTE module and other iBridge system components with an older GEM-P816 or GEM-P1632 control panel running firmware version 10D. How do I upgrade this older control panel firmware to V31BA (or higher)?

Answer:
If you wish to use the iBridge IBR-ZREMOTE module, other iBridge system components or a StarLink Connect Communicator with an older GEM-P816 or GEM-P1632 control panel running firmware version 10D, this older control panel firmware must be upgraded...

I want to use a StarLink Connect Communicator, an iBridge IBR-ZREMOTE module and other iBridge system components with an older GEM-P816 or GEM-P1632 control panel running firmware version 10D How do I upgrade this older control panel firmware to V31BA (or higher)?

Answer:
If you wish to use the iBridge IBR-ZREMOTE module, other iBridge system components or a StarLink Connect Communicator with an older GEM-P816 or GEM-P1632 control panel running firmware version 10D, this older control panel firmware must be upgraded...

I want to use a StarLink Connect Communicator, an iBridge IBR-ZREMOTE module and other iBridge system components with an older GEM-P816 or GEM-P1632 control panel running firmware version 10D How do I upgrade this older control panel firmware to V31BA (or higher)?

Answer:
If you wish to use the iBridge IBR-ZREMOTE module, other iBridge system components or a StarLink Connect Communicator with an older GEM-P816 or GEM-P1632 control panel running firmware version 10D, this older control panel firmware must be upgraded...

Can I program the GEM-WP Panic Transmitter to a zone on a GEM-P400, GEM-P800, GEM-P801, XP-400 or XP-600 control panel?

Answer:
No, with the GEM-P400, GEM-P800, GEM-P801, XP-400 or XP-600 control panels, the GEM-WP Panic Transmitter cannot be programmed to a zone; the GEM-WP must be programmed as a keyfob.
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What is a "cold start"? Do I have to perform a "Cold Start" during an EPROM upgrade process?

Answer:
A control panel "cold start" resets the control panel back to the state it was in when it left the factory, clearing all programming and settings. ALWAYS cold start the control panel after replacing the EPROM (see WI2052).
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Can I use a GEM-RECV32 with an older GEM-P816 or GEM-P1632 control panel that is running older version 9 firmware?

Answer:
Yes, however the control panel will only see 16 points because these older versions did not support 32-point receivers.

How do I program PCD-Windows Quickloader so that when I press a keypad access code, the control panel PGM2 Output energizes an external relay for a specified period of time?

Answer:
When "Panel Access" is enabled, pressing the Access Code on the keypad energizes the control panel PGM2 Output for a specified duration.  Program PCD-Windows Quickloader as follows:
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What are the trouble codes and conditions for the Gemini GEM-P816, GEM-P1632, GEM-P3200, GEM-P9600, GEM-X255 and GEMC "C-Series" control panels?

Answer:
NN = Device of zone number.  Note:  "E" messages not listed here are currently undefined and reserved for future use.
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How can I determine the firmware version of my Gemini control panel and LCD keypad?

Answer:
With the Gemini control panel models GEM-P816, GEM-P1632, GEM-P1664, GEM-P3200, GEM-P9600 or GEM-X255 and the GEM-RP1 series or GEM-K1 series two-line LCD keypads: 
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Which Gemini control panels require the programming keypad to be designated as "keypad #1"?

Answer:
For control panels GEM-P816, GEM-P1632 and GEM-P1664 firmware version 30 or higher, any keypad in the system can be used for keypad programming.  For older control panel versions below V30, the programming keypad must be designated as "keypad...

I am installing an auxiliary power supply for keypads, EZMs and other powered devices. How do I wire this properly?

Answer:
Wire the power to the devices to the auxiliary power supply’s DC positive and negative.  Then install a wire between the auxiliary power supply DC negative and panel common (either terminal 6 or terminal 10 will work with the GEM-P816,...

Can I convert a GEM-P3200 or GEM-P816 PCD-Windows Quickloader program to a "larger" control panel program?

Answer:
Yes.  Note that Quickloader only allows the conversion to a "larger" model control panel (i.e. you may convert a GEM-P816 control panel to a "larger" GEM-P1632, but cannot convert a GEM-P1632 to a "smaller" GEM-P816.  At this time, a...

For the GEM-P816, GEM-P1632 or GEM-P1664 control panels, how can I enter Dealer Program Mode (and thus make programming changes) without possessing the control panel Dealer or Master Security Code?

Answer:
The ONLY solution is to possess a working Dealer or Master Security Code to allow entry into Dealer Program Mode.  This Code will allow you to make all needed changes to the control panel programming. 

When performing service on a GEM-P1632, GEM-P1664, or GEM-P816, if I do not have the Master Security Code that had been set up when the control panel was initially programmed, it is possible reset the control panel to the default Code without entering Dealer Programming Mode?

Answer:
If the Master Security Code of the GEM-P1632, GEM-P1664, or GEM-P816 is not known, it will NOT be possible to re-program the control panel.  It is not possible to reset the Master Security Code.  Therefore, it is extremely important that...

How do I program the Test Timer feature with the GEM-P816, GEM-P1632, GEM-P1664 Control Panels?

Answer:
If the Test Timer feature is programmed, an automatic test report will be transmitted to the central station on the scheduled day(s) at the scheduled time (UL installations require a report at least every 24 hours).
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Can I still use my old keypads after installing a newer version control panel? (Gemini Control Panel Models: GEM-P816, GEM-P1632, GEM-P1664, GEM-P3200, GEM-P9600, GEM-X255)

Answer:
Yes.  You can still use your old keypads and they will function normally, but you will not be able to access User Programming Mode nor Dealer Programming Mode.

How can I resolve an EZM trouble (E12-01 through 07) when keypad programming a GEMP-816, GEM-1632 or GEM-P1664 control panel?

Answer:
When adding EZM's by means of keypad programming (in either User Mode or Dealer Mode), an EZM trouble (E12-01 through 07) may appear at the keypad after exiting programming mode.
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How can I make a Gemini control panel "Local Only"?

Answer:
For control panels GEM-P3200, GEM-P9600, GEM-X255:
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Is there an easy way to keypad program our control panels for local downloading only?

Answer:
There is an easy way to program our new control panels for local downloading only.  In firmware versions that support the NL-MOD (a device allowing the reporting of alarms over a TCP/IP-based Intranet or Internet network), we added a Central...

Is the iRemote-MOD compatible with all Gemini control panels when using its remote "virtual" keypad capability only (its integral NL-MOD Network Communication Module reporting capability disabled)?

Answer:
Yes, the iRemote-MOD is fully compatible with the Gemini control panels listed below if using its remote "virtual" keypad capability only.  This includes User and Dealer programming (except for control panel version 9A in the GEM-P816 &...

Is the Napco GEM-K1VPS keypad compatible with the GEM-P816?

Answer:
Yes, the Napco GEM-K1VPS keypad is compatible with the GEM-P816, GEM-P1632 and GEM-P1664 control panels.
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For Control Panels GEM-P816, GEM-P1632, GEM-P1664, GEM-P3200, GEM-P9600, GEM-X255: Normally, the system trouble audible indication at the keypad can be silenced by simply pressing the keypad Reset key. However, if no one is present to press Reset, can the keypad beeping upon a trouble condition be silenced automatically? My dog is greatly disturbed by the keypad beeping.

Answer:
By default, the system trouble audible indication at the keypad will sound for 10 minutes, or until the user presses the Reset key.  However, there is an option to eliminate the system trouble audible at the keypad in cases where pets or others...

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