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Alarm Lock & Marks USA Training


Alarm Lock & Marks USA Seminars & Professional Training - Register Now!

Alarm Lock & Marks USA offer training classes nationwide for security professionals, both online and in-person.  Available training options include Online Virtual Training Webinars, which are live sessions with Q&A that can be accessed from your computer;  Field Training Classes, providing hands-on, real world experience at distributor locations or local offices; and Previously-Recorded Webinars & Training videos, available for self paced learning.

Meet Alarm Locks National Training Manager and sign up for Important Technical Updates - Click Here

 

Napco's Dealer Support Knowledge Portal - Now Available!

Get instant access to thousands of Knowledge Base (KB) articles with the Napco Dealer Support Knowledge Portal! Designed to help dealers and technicians quickly find solutions, troubleshooting guides, installation tips, and product support information, this powerful resource makes searching for answers easier than ever.

🔹 Comprehensive Database – Thousands of articles covering Napco’s security products and systems.
🔹 Fast & Easy Search – Quickly locate the information you need with an intuitive search function.
🔹 24/7 Availability – Access critical support anytime, anywhere.
🔹 Step-by-Step Guides – Clear instructions to help you resolve issues efficiently.

Whether you need technical information, programming assistance, or troubleshooting tips, the Napco Dealer Support Knowledge Portal is your go-to source for expert support. Start searching today!

Click here to view a video on How to use the Napco Dealer Portal

 

YouTube Video Training  

Subscribe Today!  Check out the Alarm Lock Video Section on Napco's Official YouTube Channel.  Your premier source for current videos, trainings and tutorials.  

 

Product User Training

Software End Users, Security Administrators, Maintenance Personnel, Office Managers, Badging Employees, IT Personnel etc...

 

DL Windows Basic Training Videos

DL Windows Standard Installation 

Installing SQL Server 2022 with DL Windows

Getting Started Using DL-Windows - Creating accounts and lock profiles, user interface explained, backups, creating pin and card holders, assigning pins to locks and manual overview.

Downloading with the ALPCI2-U using DL-Windows

Downloading with the DTM (Data Transfer Module) using DL-Windows

Enrolling Cards with the AL-PRE2 (Handheld Credential Programmer) using DL-Windows

 

Trilogy T2: Most Requested Videos

How to Identify your Alarm Lock Model (Trilogy T2, Trilogy T3 or Networx

How to Default a Trilogy Lock

Changing the Master Code in a Trilogy T2 Lock

Adding/Changing a Manager Code in a Trilogy T2 Lock

Enabling "Passage Mode" in a Trilogy T2 Lock

How to Find a Pin Code Location in a Trilogy T2 Lock

Adding/changing a User Pin in a Trilogy T2 lock

DL 2700 Lockdown Functions

How to Enable / Disable all Codes in a Trilogy T2 Lock

Trilogy T3: Most Requested Videos

How to Identify your Alarm Lock Model (Trilogy T2, Trilogy T3 or Networx

How to Default a Trilogy Lock

How to Download to a Trilogy T3 Lock with the DTM 3 (Data Transfer Module) using DL-Windows

How to Download to a Trilogy T3 Lock with a ALPCI2-U Cable using    DL-Windows

Changing the Master Code in a Trilogy T3 Lock

How to "Enable Passage Mode" on a Trilogy T3 Lock

Adding a PIN code to a Trilogy T3 Lock at the Keypad

Adding a Proximity Card to a Trilogy Lock at the Keypad