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The control panel Master Security Code is unknown and unobtainable, thus disallowing entry into the control panel Dealer Program Mode. Which Gemini control panels allow their EPROM chips to be replaced, thereby assigning a new Master Security Code?

Answer:
The GEM-P3200, GEM-P9600 and GEM-X255 control panels (firmware version 60 and earlier) allow for a new EPROM chip to provide a new Master Security Code.  Each GEM-P3200, GEM-P9600 and GEM-X255 control panel PC board contains a replaceable EPROM...

How do I verify my control panel firmware version for models GEM-P3200, GEM-P9600 and GEM-X255 (for panels with firmware V70 and above)?

Answer:
The Gemini GEM-P3200, GEM-P9600 and GEM-X255 control panels running firmware version V70 and above have a prom chip that can be flashed for firmware upgrades (instead of a chip change).  The existing control panel version can be verified by...

Which Gemini control panels require the programming keypad to be designated as "keypad #1"?

Answer:
For control panels GEM-P816, GEM-P1632 and GEM-P1664 firmware version 30 or higher, any keypad in the system can be used for keypad programming.  For older control panel versions below V30, the programming keypad must be designated as "keypad...

The control panel is physically inaccessible. How can I enter Keypad Configuration Mode without touching the control panel Configuration jumper?

Answer:
Disconnect the yellow and green wires from the keypad.  Wait for the keypad to display "Out of System", thus indicating the system has entered Keypad Configuration Mode.

With control panels GEM-P3200, GEM-P9600 and GEM-X255, I am installing an auxiliary power supply for keypads, EZMs and other powered devices. How do I wire these devices properly?

Answer:
With control panels GEM-P3200, GEM-P9600 and GEM-X255, wire the device power to the auxiliary power supply DC positive and negative.  Then install a wire between the auxiliary power supply DC negative and control panel common (either terminal 10...

I am installing an auxiliary power supply for keypads, EZMs and other powered devices. How do I wire this properly?

Answer:
Wire the power to the devices to the auxiliary power supply’s DC positive and negative.  Then install a wire between the auxiliary power supply DC negative and panel common (either terminal 6 or terminal 10 will work with the GEM-P816,...

How can I disarm a GEM-P3200, GEM-P9600 or GEM-X255 control panel with a third party access control system?

Answer:
This Tip will work only when all zones in the system are in one Area.  Remember to program the zone for Keyswitch Arming in the Area to be disarmed.
...

Can I convert a GEM-P3200 or GEM-P816 PCD-Windows Quickloader program to a "larger" control panel program?

Answer:
Yes.  Note that Quickloader only allows the conversion to a "larger" model control panel (i.e. you may convert a GEM-P816 control panel to a "larger" GEM-P1632, but cannot convert a GEM-P1632 to a "smaller" GEM-P816.  At this time, a...

When adding a separate power supply to my Gemini control panel, are there any important wiring guidelines that you can suggest?

Answer:
You must common the negative wire from the power supply to a negative on the control panel (such as the Keypad negative wire or the Aux Power negative terminal). 

How can automatic re-arming of the control panel (after auto-disarming) be prevented?

Answer:
For the following control panels:  GEM-P3200, GEM-P9600, GEM-X255 and all C-Series (GEMC):
...

What are the differences between a Monitor Zone and a Supervisory Zone, and in which cases would I use each type?

Answer:
A Monitor Zone is used to monitor Fire troubles in the system.  The four-integral EZM zones on the GEMC-NAC7 extender, or the monitoring of AC power and battery troubles on Auxiliary power supplies are examples of Zones that would be programmed...

My Gemini GEM-P801 control panel is going into alarm correctly, but is not dialing out. What programming addresses should be checked?

Answer:
Check address 34 to ensure zones are programmed to report on Telco #1.  If zones are correctly programmed to report on Telco #1 but are still not reporting, check address 79 (Abort Delay Zone Mask).  If all zones are turned on, they are...

With the MA3000 control panel, how do I clear an EZM Tamper trouble from the keypad?

Answer:
An EZM Tamper trouble will remain on the keypad display until you enter Function Mode and select "Reset System".  The steps are as follows:
...

Which Napco control panels can be programmed to Auto Arm and Auto Disarm?

Answer:
The GEM-P816, GEM-P1632 and the GEM-P1664 control panels can only be programmed to Auto Arm.  The GEM-P3200, GEM-P9600, GEM-X255 and MA3000 control panels can be programmed to Auto Arm and Auto Disarm.  Note:  All control panel models...

What are the default Master Security Codes for the Gemini series control panels?

Answer:
The default Master Security Codes for each Gemini control panel series are:
...

With all Napco Gemini control panels, when attempting to enter Dealer Program Mode using the keypad (when enabling the selection "Activate Program"), why does the keypad message "Not Allowed Try Again" appear?

Answer:
This message appears when attempting to enter Dealer Program Mode and the control panel has multiple Areas in the system still armed, or the control panel is in the process of dialing out to the central station.

How do I enable 'Automatic Group Bypass' on a Magnum MA1008E control panel?

Answer:
Enabling the Automatic Group Bypass feature (location 065 value of 4) also enables the Stay and Away feature.
...

Which Napco control panels support Zone Doubling?

Answer:
The Napco control panels that support Zone Doubling are the Gemini GEM-P1632, GEM-P1664, GEM-P800 and the Napco Express XP-600 and XP-400.

For the GEM-P816, GEM-P1632 or GEM-P1664 control panels, how can I enter Dealer Program Mode (and thus make programming changes) without possessing the control panel Dealer or Master Security Code?

Answer:
The ONLY solution is to possess a working Dealer or Master Security Code to allow entry into Dealer Program Mode.  This Code will allow you to make all needed changes to the control panel programming. 

How many wireless points are supported with the GEM-P3200 control panel?

Answer:
The GEM-P3200 control panel supports up to 32 hardwired zones with an additional 16 wireless only, bringing the total to 48 zones.  Note:  These zone totals apply to firmware versions 20 and later. 

How can I set the clock on a Magnum Alert MA3000 control panel?

Answer:
You must be in "Dealer Programming" to set the clock and use a non-fire keypad.  You can also use PCD-Windows Quickloader software, either locally or remotely, to set the clock.

Why would an "E03 Communication Failure" appear, even if the central station receives a successful report?

Answer:
Check if the control panel is trying to send a cancel report after an alarm.  If the control panel was disarmed within the cancel window time (default is 7 minutes) the control panel will send a cancel report to the central station.  If the...

When I assign one or more keyfob points as a wireless zone input device (i.e. 24 hour panic zone) for zones 1-8 on the control panel, the zone may not be faulted when the corresponding button is pressed on the keyfob. How can I resolve this?

Answer:
You must reduce the zone response time to 50ms when you assign a keyfob wireless RF ID # and point to a zone on the control panel.  This duration ensures that the zone(s) fault when the corresponding button on the keyfob is pressed.
...

What SIA codes are sent to Central Station by the GEM-P9600, GEM-P3200 and GEM-X255 control panels?

Answer:
The following is a description of SIA Central Station Report Codes for firmware versions 11D – 30 and versions 1B – 4:
...

What Point ID codes are sent to central station by the GEM-P9600, GEM-P3200 and GEM-X255 control panels?

Answer:
The following is a description of Point ID Central Station Report Codes:
...

When performing service on a GEM-P1632, GEM-P1664, or GEM-P816, if I do not have the Master Security Code that had been set up when the control panel was initially programmed, it is possible reset the control panel to the default Code without entering Dealer Programming Mode?

Answer:
If the Master Security Code of the GEM-P1632, GEM-P1664, or GEM-P816 is not known, it will NOT be possible to re-program the control panel.  It is not possible to reset the Master Security Code.  Therefore, it is extremely important that...

What does the Battery Diode Harness do when used with a Magnum Alert MA3000 control panel?

Answer:
The Battery Diode Harness (BDH) is used in commercial fire or burglary applications when a PS3000 Power Supply Module is not needed, but AC brownout supervision is required.  The BDH connects the AUX relay to the on-board PS3000 connector, which...

What are the SIA Reporting Codes on GEMC panels?

Answer:
In PCD-Windows Quickloader, click Tools > Advanced Codes, and a dialog appears listing the control panel Event and the Point ID / SIA codes.

I have a Gemini GEM-P3200 control panel with wireless supervision set to 70 minutes. The control panel displays supervision failure. How can I resolve this issue?

Answer:
Each wireless transmitter will send in a supervisory signal once every 72 minutes.  If you set the supervisory timer on the control panel too close to this time, there is a possibility of the occasional supervisory failure if the two are not...

How do I program for a normally open zone on a control panel?

Answer:
There is no special programming required for a normally open zone.  Wire your normally open device across the EOL resistor as shown in the control panel's wiring diagram.  When this normally open device goes into the alarm state (short),...

How can I arm both partitions (Areas) of a Gemini system at the same time with a keyswitch and with a Keyfob?

Answer:
1.   Install a N/O momentary keyswitch and assign the keyswitch zone to which it is wired to both Areas.  Every time the keyswitch is activated (closed) it will arm / disarm both Areas.
...

Do I have to use a PROM to program a Magnum Alert MA1008LKDL control panel? Why is the socket empty?

Answer:
The MA1008LKDL is a fully keypad programmable control panel.  The PROM socket is only for the transfer of a program from the PROM to the control panel.  After this transfer is complete, the PROM must be removed from its socket.  It is...

If using an XP-400, XP-600, GEM-P400 or GEM-P800 series control panel in a country that has a 50Hz service, will this affect the Test Timer?

Answer:
Since the XP-400, XP-600, GEM-P400 and GEM-P800 do not have real time clocks, they are not affected by the 50Hz service.  The Test Timer is programmable in intervals of 24 hours, and can be programmed for intervals of 1 to 255 days.  Its...

What should I check if the Veri-Phone "Auto-sense Mode" is not working properly?

Answer:
When using the "Auto-sense Mode" with Veri-Phone, the following is necessary:
...

When using a Magnum Alert or Gemini control panel Wizard, the message reads "Caution, out of system". What should I check?

Answer:
The "Wizard 1" (marked as just "Wizard"), is only for use with the Magnum Alert MA1000 series control panels.  Only the "Wizard 2" works with the Gemini GEM-P3200 and GEM-P9600 control panels.
...

With all Gemini series control panels, how do I program EZ Arm (Easy Arm) one button arming?

Answer:
EZ Arm provides one button arming for non-security critical premises.  Disarming still requires a valid user code.
...

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