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The published regulated input voltage rating for the StarLink Fire cellular communicator is 25V DC, however it has been tested and approved by UL to function properly at a regulated input voltage not to exceed 27.5V DC.
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To have your triggered inputs report over IP, you must program an actual receiver telephone number and account number (in the NAPCO NOC website, click the Advanced tab, shown in the image below in yellow highlighting). This is similar to using a...
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No, the iBridge app does not need to be programmed to display the correct keypad (Napco, Honeywell or DSC). When the control panel manufacturer is programmed and downloaded into the radio from the NOC, the iBridge app automatically displays the...
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Yes, we recommend adhering to the following time range, as detailed in the following short video:
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It is not possible to send a 24 Hour Test Timer when using contact inputs and IP reporting, nor is it necessary or required.
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When a StarLink Commercial Fire and Commercial Burglary radio is reporting to a Sur-Gard IP receiver at a central station, the Sur-Gard receiver (not the NOC) supervises the radio for failures. Pings from the radio are passed through the NOC...
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By factory default, the StarLink radio will not send any signals to the central station pertaining to radio generated signals. The signals will still appear in the event log (due to 10 nines programmed in the Advanced tab in the NOC website). For...
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Observe the D607 green LED located at the center-right end of the radio PC board. The number of blinks indicates the control panel to which the StarLink Connect radio is set.
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When programming a Honeywell Vista-21iP control panel using Compass software through the NAPCO StarLink Connect radio software, the following must be performed along with all normal programming steps outlined in the NAPCO StarLink Connect...
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When using the www.NapcoNOC.com website to program the StarLink radio with the central station telephone number, a convenient new clipboard feature allows the telephone number to be automatically copied to the Advanced tab. To use this new...
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After registering the radio at the website www.NapcoCOMnet.com, you must log into the Radio Management Center at www.NapcoNOC.com. Click the StarLink Connect tab, then click Panel Configuration. Select the control panel...
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No, a LAN connection is NOT required for the iBridge functions to operate. All radio functions will operate over the cellular connection. The LAN connection is used for reporting alarm signals to the NAPCO NOC, thus the StarLink Connect radio...
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Yes. When using Honeywell Compass software for programming Vista alarm control panels, and when using a combination of Honeywell AlarmNet and Napco StarLink radios, create a second TCP/IP port in the Compass software for StarLink radios, as...
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Before programming a Honeywell VISTA-21iP control panel with Honeywell Compass software through a NAPCO StarLink Connect radio, perform the following steps (in addition to all normal programming steps outlined in the NAPCO StarLink Connect...
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The wiring diagram illustrates the connections to a Gemini GEMC Commercial Fire control panel with an SLE-CDMA-FIRE radio mounted remotely (up to 100 feet away). Also shown are the SLE-DLEXT Download Extender Module connections necessary...
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How to change your StarLink GSM radio subscriber information:
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The StarLink Connect radios are capable of dual path reporting, from the installation site to the NAPCO NOC (www.NapcoNOC.com) over the Internet, with cellar backup. Note: Wi-Fi cannot be used on UL Burglary installations.
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Wire a network cable from the radio Ethernet port to the customer's router / network.
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Wire a network cable from the radio Ethernet port to the customer's router / network.
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Source IP address changes are rare; the outgoing load dictates the need to route the packets through a different gateway in real-time. When this does happen, the Sur-Gard receiver sees a different source IP address for certain reports (compared...
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Yes. In the NAPCO NOC (www.napconoc2.com), click Communication and/or the IP tab. Set the IP Configuration Type pull-down to Static.
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The StarLink dual path and StarLink Connect radios are capable of dual path reporting from the radio installation site to the NAPCO NOC (www.NapcoNOC.com) over the Internet with cellar (telephone) backup.
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Before using the Honeywell Compass downloader software you MUST "suspend" the StarLink Connect software. Double-click the StarLink Connect icon in the System Tray, then click the Exit tab and...
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The StarLink Connect software application will only store one radio ID number for each software type (one for Honeywell, one for DSC), however the software will store the other user-defined fields associated with the radio ID...
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No. When the panel manufacturer is selected and downloaded into the radio from the NOC website (www.NapcoNOC.com), the iBridge app automatically displays the correct manufacturer's keypad type.
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1. After registering the radio on www.NapcoComNet.com, you must log into the Radio Management Center at www.NapcoNOC.com, click the StarLink Connect tab, then click Panel Configuration.
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Please see the following video:
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The 4/2 reporting codes (examples shown below) will always report in accordance with the 2 characters programmed. All restores will have an "E" in the second digit (this "E" is hardcoded within the radio firmware and in the NOC and so therefore...
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No. StarLink dual path reporting communicates from the radio installation site to the NAPCO NOC (www.NapcoNOC.com) over an IP and / or a radio path. Once the signal reaches the NOC server it is processed normally over dial up (telephone...
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