FAQs
Prior to upgrading my Lenel OnGuard software, should I back up any Networx system files?
As with most upgrades, the potential for data loss always exists. We therefore strongly recommend that prior to upgrading your Lenel OnGuard software, you always back up the following configuration file:
NapcoConfig.xml
Its default location is: C:\Program Files (x86)\OnGuard\NapcoConfig.xml
The importance of backing up this NapcoConfig.xml configuration file cannot be overstated, as this file will be deleted, along with all wireless Gateway settings, when an upgrade is performed. It will therefore become necessary to reset all devices to their default settings, delete the devices within the OnGuard software, and re-enroll all devices into OnGuard again.