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Answer:
Yes, all Prima systems must be activated, including 'demo' units. The Prima Super Panel must be activated on the www.NapcoComNet.com website to receive the latest firmware updates and to accept enrollments of sensors. The Prima unit is...
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Yes, a Prima fire system in alarm requires a Master passcode to clear the alarm condition. The Master passcode is required and cannot be changed in the system Settings.
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On the Prima PFOB Multi-Button Keyfob, shown below, to send an SOS signal you must press the red SOS button twice within 5 seconds. Upon the first button press, the blue LED at the top will illuminate, then press the SOS button again to send...
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If your Prima is connected through the cellular network only, the RSSI (Received Signal Strength Indicator) is displayed in the Prima Portal under SYSTEM. The RSSI Level History is located near the bottom of the web page. An acceptable...
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When looking at a Prima camera's Wi-Fi Signal Level and Wi-Fi Link Quality, it might be helpful to visualize these numbers using a number line:
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Yes. To run reports in the Prima Portal:
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When updating the Network Board's firmware to the MVP cloud version, in uniVerse Finder, if the user changes the Operation Mode to "Mode A" before attempting the firmware update, the update will not proceed. The Operator must switch the mode back to...
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When discovering Gateways, Expander and Locks you must be on the CA4K Host Server, as a workstation, will not allow wireless services to stop and run.
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When using dual path reporting and Simultaneous Dual Report is enabled, two signals are sent at the same time: One signal is sent through the cellular network and the other is sent using TCP/IP.
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Open the NAPCO NOC (StarLink Radio Management Center) at www.NapcoNOC.com, open the communicator you wish to update and proceed as follows:
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To set the control panel date and time using the GEM-RP1CAe2 or GEM-K1CA keypad:
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Communication Cable for CICP1300IOCOMBO Board
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To program a "Panel Relay Fire Trouble Relay" to monitor the status of the relays within the fire alarm panel (terminals 10, 11, and 12) to trigger a trouble signal by a loss of power:
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To trip ("test") the GEMC heat detectors:
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If a "Could not connect to port, Port in use!" message appears when using PCD-Windows Quickloader software, it is possible your modem COM port might be assigned to the same COM port used for the PCI2000/Mini PC interface. To verify the assigned...
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V1.5.0.8 or later supports CICP1300NETBD2 (For CICP1300), CICP2800NETBD2 (For CICP2800), CICP2100/CICP2100S, CA-1, CA-2
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Yes, the keypad will be disabled ("locked-out") after a programmable number (1-9) of unsuccessful User Code entry attempts for a programmable time period (1-60 seconds). By default, after six (6) failed credential attempts, Trilogy T3 door...
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In addition to the instructions provided, the following may be helpful:
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Yes! With cylindrical lock models such as the DL2700, DL2700LD, DL2800, DL3000, PDL3000, DL3200, DL4100, PDL4100, you will require a set of spacer plates, call 1-800-ALA-LOCK and order part # S6072, shown below:
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Yes. The double-sided stand-alone door locks provide controlled entry and controlled exit at locations such as airport security areas and police stations. Both sides of the lock contain keypads, keyholes and levers. To differentiate...
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Each User Code is assigned to a 'Group'; Schedules control the Groups.
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If you have recently installed PCD-Windows Quickloader software on a new computer but are unable to open the imported files, the most likely explanation is not using the same Master Password with the new installation that was used with old...
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The Auto-negotiated selections are: 10/100Mbps and Half/Full-Duplex, 10Mbps and Half/Full-Duplex, and 10Mbps and Half-Duplex.
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Yes. The FW-2S 2-Wire Smoke Detectors can be used with UL Listed control panels without using the integral sounder, thus eliminating the need for using the FW-RM1 Reversing Module with NAPCO Gemini control panels or using the GEMC-SDW...
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The Prima video doorbell is only compatible with mechanical doorbell chimes.
Doorbell chimes with an integral speaker, (usually known as 'digital' or 'electronic' chimes) are not compatible with the Prima video doorbell.
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The number of clips available per month depends on the plan selected. For example, the number of clips available per month with the '2-Camera' plan:
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No, it is not possible for a user to add or delete user codes through keypad programming. The only similar user code function available is to update a known user code already programmed in system.
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No, it is not possible to disable the cover tamper from creating a trouble when the control panel considers it tripped.
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Models: All FireLink, Firewolf* and GEMC* Fire Panels (FL-xxx, FLX2-xxx, GEMC-FW-xxx, GEMC-COMBOxxx)
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The option to "Transfer Lock(s) to Another Gateway" (see arrow below) is only available when moving locks from a model AL-IME-USB Gateway to a model AL-IME2 or AL-IM3 Gateway.
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If programming holiday schedules in a DL-Windows 5.5.4 Networx-compliant device, there MUST be an Event configured for "Enable Holiday Schedule" (see image below). Note: Holiday Schedules ONLY disable the Lock/Unlock events;...
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Several remote unlocking options are available:
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When the Air Access Degrade Mode is in effect for a door lock, the lock only uses the Facility Code of the proximity card presented. If that proximity card's Facility Code matches the Facility Code programmed in the lock, the lock will allow...
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For the GEMC Fire Side of the GEMC Control Panel:
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If the internal contact in a GEM-TRANS2 is not operating as intended, perform the following:
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1. Address the RM3008 according to the address chart:
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