FAQs
With the Alarm Lock Narrow Stile DL1200, DL1300 and PDL1300 locks, why doesn't the latch retract when I turn the metal key in the cylinder?
With the narrow stile lock design, the latch only retracts upon the operation of the lever. The metal key must be inserted and fully rotated counter-clockwise to allow the lever to pull in the latch. Otherwise, the latch will not operate unless a valid code is entered.
AND REMEMBER:
- Always verify the mechanics of the cylinder and the cylinder adapter for correct operation.