FAQs
An existing User selected in the DL-Windows V5.1.1 Global Users screen has been assigned a valid proximity card but the PIN field for this User is blank. When I right-click this User to access the options menu, I noticed that the selection "Add Users to All Accounts" is grayed out and not available. How can I make this "Add Users to All Accounts" option available for this User?
With DL-Windows Software Version 5.1.1, select the User in the Global Users screen and type a unique PIN number for the User, then immediately erase this PIN number leaving the PIN field blank again. When you once more right-click this User to access the options menu, the selection "Add Users to All Accounts" will then be available for this User. Note that this issue was fixed in the latest version of DL-Windows (version 5.2.3 and later).