FAQs
How do I perform a FULL RESET to a GEN I or GEN II Gateway?
GENERATION 1 GATEWAYS
With power applied to the Gateway,
Press and hold the RESET button and the red light turns on solid....
Continue to hold the button until the red light starts to flicker...
Continue to hold the button until the red light turn on continously ...
Release the button and the red light turns off. After a few seconds, the red light will
start to flicker....The Gateway is now Fully Reset. This whole process could take over a minute.
GENERATION 2 GATEWAYS
With power applied to the Gateway, Press and hold the RESET button until the red light turns on solid...
After ther red light turns on solid, release the button and the green light flickers rapidly. When the green light flickers rapidly, the Gateway is ready for Discover.
VERY IMPORTANT - AFTER THE GATEWAY IS RESET, YOU MUST DISCOVER THE GATEWAY AGAIN IN THE CARDACCESS SOFTWARE.