FAQs
Why is my maglock / electric strike not working correctly on my Marks IQ lock?
The Marks relay used for maglocks, electric strikes and other external devices functions as a solid state device and not as a mechanical relay device. Therefore, the normally open / normally closed operation is controlled by lock programming. The factory default setting for the relay is normally open. The relay state selection is set with the Function 35 command, as detailed in the manual.
Note: Defaulting a lock (resetting the lock back to its out-of-box factory settings) and/or programming the lock with IDat software may change the setting of the relay. Therefore the relay setting may need to be corrected to make the maglock / electric strike work correctly.