FAQs
Why is DL-Windows not sending my updated Features to my Alarm Lock door lock?
If DL-Windows V5 is not sending Features to your lock, a likely cause is a missing Security Password for the Account.
In DL-Windows, set a Security Password by opening Tools > Set Security Password. The password must be numeric and 6-digits in length.
TIP: You may wish to make note of the Security Password in the DL-Windows Comments section of an Administrative User (for example, in the Master Code). Open Global > Administrative Users.
Adding the password to the Comments section will avoid the need to reset all locks if the DL-Windows installation stops working or must be relocated to another PC.