FAQs
When programming a new StarLink communicator, why does an error message appear regarding a duplicate account" on a "suspended" communicator?
The Radio Management Center (the NAPCO NOC website, www.NapcoNOC.com) is indicating that two separate StarLink communicators are about to be programmed with the same central station reporting account information. To remove the duplication, the programmed reporting information in the suspended communicator must be deleted.
Use the NOC to access the suspended communicator, then edit and delete its IP address reporting information.