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Yes! You can use dial capture technology (capturing alarms from the DACT connections to communicator Telco Primary and Secondary Jacks 1 & 2) and also capture alarms through the 4 supervised communicator inputs at the same time.
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In the StarLink Radio Management Center, i.e., the NAPCO NOC, you may notice that all system Event times are displayed in the Eastern Time Zone (ET) only. This is because the NAPCO NOC (Network Operations Center) is physically located in the...
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When the LED labeled "D5" is flashing 8 times, the 10KΩ resistor is missing or there is an open circuit in one of the communicator inputs, IN2 - IN5.
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Testing the SLE-MAX2 communicator to ensure Dual SIM Supervision mode is working correctly:
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To set up your StarLink SLE-MAX2-series communicator for Dual Sim supervision, review this informative video:
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1. Register the SLE-MAX2 series Fire communicator at the ComNet website (www.NapcoComNet.com) and select a Super Dual plan.
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No. Network reporting is not required to program an IP receiver. In addition, network reporting only exists between the communicator and the NOC (before the report is transferred to the central station).
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Yes, by removing the JP2 shunt and enabling the feature "Tip/Ring Wiring Fault Report", when any communicator trouble is detected, the StarLink communicator will remove voltage from the secondary telephone output, triggering the FACP to locally...
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Yes, see this video for instructions:
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Yes! StarLink SLE-MAX2-series communicators support a SIA to CID conversion feature, where the communicator will automatically convert SIA format reporting codes to CID formatted codes. In addition, SLE-MAX2-series communicators...
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Yes! The AT&T 3G Sunset took place on February 22, 2022, and all StarLink Dealers were advised to replace any affected GSM communicators by this date. The fact that a GSM communicator still appears to be functioning does not imply...
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The SLE-WIFI-MODULE only supports the 2.4GHz Wi-Fi network.
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Use the SLE-FIRE-VR Control Panel Voltage Drop Kit, as described in this Video Tech Tip:
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Ensure that the communicator is powered by NON-RESETTABLE power. If the StarLink communicator is using Resettable Power, the StarLink communicator will power cycle every time the system is reset. You can research the activity by looking in yourSignal...
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A telco line-cut trouble on a dual path StarLink communicator occurs when the communicator does not detect the expected resistance on one or multiple input zones.
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By default, StarLink dual path communicator inputs 2 through 5 are programed as: IN2 (Trouble), IN3 (Alarm), IN4 (Supervisory) and IN5 (Waterflow).
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Yes. To have a StarLink Fire communicator report an IP Test Timer, log into the NAPCO NOC website (www.NapcoNOC.com), enter the Primary IP address and a backup IP (or telephone number), then select Save. After saving, the CS Test Timer tab will...
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The Radio Management Center (the NAPCO NOC website, www.NapcoNOC.com) is indicating that two separate StarLink communicators are about to be programmed with the same central station reporting account information. To remove the duplication, the...
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Remove JP2 on each StarLink communicator to enable self-supervision
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The Supervisory check-in signals and Test Timer event reports that are available through the StarLink Fire communicator, used in dial-up reporting mode, are based on the following configurations:
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The maximum distance that you can extend your cable is 100 feet. The SLE-DLEXT module is only needed when the StarLink communicator is mounted more than 6 feet from the control panel. The SLE-DLEXT is connected between the control panel and the...
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With the StarLink SLE-LTEV/A Universal Alarm Communicator or any StarLink communicator with basic text / email notifications, you cannot rename the system like the StarLink Connect communicators that use an interactive application.
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The issue is that the communicator has not received a restore signal over the wiring harness used for input reporting. Verify that the blue and red harness wires are closed and the red and black wires are open.
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When programming your FACP communications settings, remember that the StarLink communicator acts as a POTS line (Note: POTS stands for "plain old telephone service", but is also sometimes referred to as PSTN or "public switched telephone network").
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This video describes how to program a Test Timer with a StarLink Fire Communicator, and how to use the communicator's supervised inputs to report alarm troubles, supervisories, and other signals to the central station.
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Signals originating from StarLink communicators are represented by a unique zone number. The Input/Output and Advanced tabs display events and their associated zone numbers sent from the StarLink communicator.
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No, the two communication technologies are independent of each other:
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500-level Z-Wave modules inside StarLink Connect communicators provide increased range, support "Z-Wave Plus" devices, and are backwards compatible with "classic" Z-Wave devices. There are two methods to determine if a 500-level PC board is installed...
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The NAPCO NOC is designed to prevent the accidental programming of duplicate IP receivers. To remove a duplicate receiver in the NAPCO NOC:
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Verify the control panel is not sending signals to the inputs (if used). Also verify that 12 - 25VDC regulated (filtered) voltage is being delivered to the communicator terminals TB1 and TB2. To verify whether the voltage is regulated, perform the...
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If the StarLink red "trouble" LED (labeled D5 located at the bottom right of the PC board) is blinking 8 times and/or a line cut trouble indication appears on the NAPCO NOC, the cause is likely one of the inputs is missing resistance.
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If you are using your StarLink LTE communicator as a backup to a POTS ("Plain Old Telephone System") landline but you notice that the communicator begins dialing immediately after the landline is picked up, and signals are not being sent over the...
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The StarLink Commercial Fire communicators are very versatile; they are compatible with a multitude of fire alarm control panels. Regulated (filtered) voltage between 12VDC and 24VDC is required. If your voltage is above 26.5VDC, we recommend using a...
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If your StarLink communicator is sending a CID 356 and restore (or YC followed by YK trouble code) to your central station, your communicator is not polling within the predetermined poll fail time. This trouble often happens when a StarLink...
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Yes, when reusing a previously active StarLink communicator or after making significant changes to its configuration, we recommend resetting the communicator back to its original factory default settings. Proceed as follows:
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To ensure that the StarLink communicator is working properly even when not sending regular test timers or signals, polling is used in the background either to the NAPCO NOC (if communicating to a receiver telephone number) or directly to the IP...
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If a Mircom® control panel connected to a StarLink communicator is unexpectedly not reporting correctly after setting the Handshake Kissoff pull-down settings (in the NapcoNOC, shown above), program the control panel as follows:
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When enrolling Z-Wave devices that are too distant from the StarLink communicator to enroll, we recommend powering the communicator with a 12V battery and relocate the communicator closer to the Z-Wave device. Then use your cellphone iBridge app to...
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To upgrade your Verizon Dual Path communicator to support modem formats:
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