FAQs
If I have a bad Napco E-Access controller, how do I swap the license to a new controller?
To swap the license from the defective controller to a new controller, you must use the "Swap Key" function. This allows you to transfer the license key from one Controller or panel to another.
The role of the Swap Key function is a quick and simplified method for panel swap / replacement that moves product licenses contained on a panel to be transferred from to another panel. This process moves the panel primary function and all license features from the panel being replaced.
Note: when the license is moved the system the license was transferred from will expire causing that panel to be EOL.
Refer to the "Swap Key" User Guide document at the following link:
https://tech.napcosecurity.com/index.php/techlibrary/docdetails/brand_id/1/doc_id/3281