FAQs
How do I download the "Open Cesame" Mobile Credential App?
Note: As of October 2022, the "Open Cesame" App is not posted under Napco Security Technologies yet.
The name of the Napco E-Access Mobile Credential App is "Open Cesame". It can be downloaded from the Apple App or the Google Play store and is under Sicunet. The link will be sent in an email from the Napco E-Access panel directly to the cardholder.
Steps:
1) Setup up your panel with Doors, Schedules, Access levels.
2) Add a card holder (with their email address)
3) Add a card to the cardholder record
4) Select 36 Bit Mobile Credential
5) Save
6) Select Send email to cardholder
The card holder will receive an email with links displayed for the App store that matches their phone type.
After selecting the correct App store for your mobile device, it will then take you directly to the App in the store. Download “Open Cesame” App. The App will take you thru the Auto Enrollment process to generate your unique Bluetooth Credential in just a few seconds and then push that back to the panel automatically.
After the credential is at the panel, you will be able to go up to a door programmed to have access into, and it will unlock the door.
In addition to the App, please download the Napco E-Access Mobile Credentials user guide from the Napco Technical Document library. Select Products and select E-Access.
https://www.cicaccess.com/resources/support-browse-prodtype#