FAQs
How do I know if I have the latest Firmware image in my Napco E-Access controller?
The latest Firmware image as of October 2022 is 5.00-04h.
was released in August 2022 (04g).
Click System Settings >Update to check for the latest version available. If your controller does not have the latest version, click Update.
If the LATEST AVAILABLE IMAGE displays as an '04a", you do not have a valid ethernet connection. Please check your ethernet connection. The latest available should be (04g).
VERY IMPORTANT: After performing an UPDATE, you might have to clear your browser cache to display the new settings.
Note: Updating the Image on a Client is done on the Client Management screen. The image on the clients MUST be the same version as the E-Access server.