FAQs
How do I suppress a runaway signal or put a signal "on test"?
NAPCO has created a new tool that allows a runaway event to be placed on "test", that will stop specific zones or events from being transmitted if the issue cannot be immediately addressed. For example, if a fire control panel is in a ground fault runaway condition, that specific event can be put on a "test" event at the NOC or at the radio. This will stop the transmission of only the ground fault event, allowing all other events to be transmitted, ensuring that the premises remains protected until the issue can be addressed.
The NAPCO NOC website (www.NapcoNoc.com) features a Tools tab. You are presented with two options:
- "RADIO SIGNAL ON TEST"
This option suppresses the runaway signal at the radio; the signal will not appear in the log. This selection is preferred in a runaway situation.
- "NOC SIGNAL ON TEST"
This option suppresses the runaway signal at the NOC; the signal will appear in the log, but will dead-end at the NOC (not be forwarded to the central station).
Before performing either option, be sure to "Stun" the communicator to temporarily stop transmissions (click the "Send Stun Command" button located at the top left).
After you have entered the relevant information under "ZONE", "CID", and/or "PULSE", add a check to either test option and click Save.
When you are ready to remove the test / suppression, click Cancel.
