FAQs
What are the settings and other factors I need to consider when using a StarLink communicator to report over IP to a Bosch 6600 or 6100 receiver?
StarLink radios can be programmed to report to a Bosch 6600 or 6100 receiver via TCP/IP. However, be aware of several considerations: Bosch receivers do not automatically create an account at the central station after receiving a report. If an account does not already exist; the report is simply ignored. Signals will fail in the NOC if the account is not created in the receiver in advance. The central station must first create an account (including related parameters, such as debounce (supervision) interval, static key, etc.), and then make that account available to the dealer. The dealer must then obtain the following from the central station before the programming of the StarLink radio communicator:
8-digit NNC number
This is the account to which the radio will report (Account #), and is assigned by the central station. Note: The Receiver will not accept an NNC number already assigned to another account.
The Static Key / Resynchronization
- Set Resynchronization to Yes.
- Upon account creation, the receiver will assign a 4-digit hexadecimal Static Key to each account. This Static Key is used to create an authentication cypher and is sent along with each report for security validation. The central station must provide this number to the dealer.
- Enter the Static Key exactly as provided (use UPPERCASE letters).
- If authentication fails, the NOC dialer will attempt to auto-correct the Static Key. If that attempt fails, the dealer must contact the central station to obtain a new Static Key for the reason described in "e", below.
- Consecutive malformed packets (hacker attacks) forces the BOSCH receiver to block the account temporarily. There is no "manual reset" option provided to the dealer; therefore the dealer MUST call the central station to lift the block in order to resume reporting. A polling failure will be sent by the receiver to the central station automation.
Supervision
Accounts are supervised by the receiver; each account can be set to a different supervision time, from zero (unsupervised) and from 1 second to 255 hours (supervised). The supervision time must match the radio's polling time. If a radio fails to check in, the receiver will generate a polling failure to the central station automation and a restoral once the radio starts to check-in.
Virtual Account
Enter the account number of the control panel as it is identified in the central station automation system (this is not entered in the NOC). This is the account number used by the receiver to send check-in failures to the central station automation.
Backup
When programming a backup IP address, set the account to "unsupervised" in the backup receiver by setting the Supervision Time to 0 (zero).
To program a radio to a Bosch receiver, log into www.napconoc2.com, pull up the radio account, click Edit and then:
- Select Dealer Entered Programming
- Set receiver type to Bosch
- Enter the IP address and Port
- Enter the Encryption Key (if encryption is not used, enter all zeros)
- Enter the Account# (this is the NNC number provided by the central station)
- Enter the Static key
- Repeat the above steps if a backup is used
- Set the Debounce Interval (supervision)
- Click Save.
