FAQs
A customer's Gemini control panel is programmed with the Auto Arm feature. The central station calls the customer reporting a "late to close". When checked, the system is armed and the control panel log indicates it was armed by Auto Arm. When this system is subsequently armed with a User Code, the central station never calls. Why is the central station calling my customer about a "late to close" whenever the control panel Auto Arms?
In PCD-Windows Quickloader, check the User Assignment screen, User Report Open/Close tab. Ensure Auto Arm/Disarm is checked to report openings and/or closings.
Note: With GEM-P816 and GEM-P1632 control panels, User #33 will report. With GEM-P1664 control panels, User #65 will report. With GEM-P3200 and GEM-P9600 control panels, User 97 will report. With GEM-X255 and GEMC control panels, User 197 will report.