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Answer:
As detailed in this video, be sure to:
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Yes, see this video for instructions:
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For all non-Networx cylindrical locks:
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When adding proximity cards to DL-Windows, a Sequential Add utility is available if you have a block of cards you wish to add in sequence. For example, card numbers 1093600 through 1093700 with all other card attributes (Card Type, Card Number...
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No, an access point cannot be used within the Air Access system.
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The AL-PCI is an interface cable that allows for high-speed communication between a PC running DL-Windows software and a compatible Trilogy Digital Lock or an AL-DTM Data Transfer Module. Using the AL-PCI cable, the PC can upload or download...
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Yes! StarLink SLE-MAX2-series communicators support a SIA to CID conversion feature, where the communicator will automatically convert SIA format reporting codes to CID formatted codes. In addition, SLE-MAX2-series communicators...
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Go into Settings > Device Settings and select Aux Output. Select which Aux Output you are using, and press Edit. Under mode, set it to single pulse mode and then provide the time you want the output to be abnormal. Press Save
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If a Fire trouble on a 2-wire smoke loop will not clear, the following troubleshooting test can be performed:
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The Gemini series control panels support multiple wireless receivers to provide extended coverage when required. Please add an additional receiver, positioned to extend the range of your GEM-RECV wireless receiver.
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With Zone ANDing, up to 8 groups of at least two zones each can be "AND"ed, wherein the system will go into alarm only if any two zones of the group are tripped within 2 minutes. Zone ANDing is designed to afford redundant protection for...
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When a new card format is needed, it is suggested to create a new format by using the decoder and use that new format, in order to meet your card requirements. Do not edit one of the default card formats, as changing the default preloaded formats may...
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Make sure the Status LED is blinking on and off, indicating proper polling of your IP Network. If it’s not blinking on and off, power cycle the controller first. If it’s still not working, verify a proper Static IP address was...
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These keypads only support EZM addresses 1 through 22.
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Although depressing the recessed Test button for approximately 2 seconds will sound the device, to test if the detector senses the presence of carbon monoxide you must introduce a small amount of carbon monoxide into the detector.
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Unlike other communication methods, communicating using a POTS ("Plain old telephone service") requires that you first establish a connection between the Quickloader software and the control panel before all transfer operations are enabled and...
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Yes, a zone can share two or more Areas (within the maximum number of Areas available consistent with the control panel model).
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If you disconnect one or both battery leads inside a Gemini or Magnum Alert MA3000 control panel, the low battery indication may take up to 4 hours to annunciate at the keypad. This delay is because the control panel may require up to 4 hours...
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Yes! The AT&T 3G Sunset took place on February 22, 2022, and all StarLink Dealers were advised to replace any affected GSM communicators by this date. The fact that a GSM communicator still appears to be functioning does not imply...
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The SLE-WIFI-MODULE only supports the 2.4GHz Wi-Fi network.
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Some older (version 9, 10, 11) Gemini control panels, including the GEM-P1632, GEM-P1664, PCD-Windows Quickloader to display an error on zone 9 when using Zone Doubling. The solution is to disable the Error Check utility, as follows:
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Use the SLE-FIRE-VR Control Panel Voltage Drop Kit, as described in this Video Tech Tip:
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For the answer, see this video:
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Enable PC uploading / downloading using Function 58, "Upload/Download PC Data", as follows:
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An Ambush Code is a special code entered at the lock keypad when a user is forced to unlock a locking device. The device unlocks but sends a silent alarm (with no indication at the keypad). The Ambush Code can be used to trip a relay, to alert...
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The following readers and ArchiTech locks have Bluetooth capabilities and will work with the NAPCO E-Access system:
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Lock models (P)DL4100 and (P)DL4500 include a programmable "Privacy Mode" feature typically used with rooms needing temporary privacy from others (e.g., bathrooms, dorms, and meeting rooms). After using an access code to enter the protected room, the...
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No, all schedules on Free Access will be ignored when a treat level is activated.
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Once a wireless lock or netpanel is defaulted and put into discovery mode, it will remain in discovery mode for 24 hours only. (You will need to default the lock/panel again if this time has expired)
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We are always happy to help our fellow security industry professionals. To help us serve you better, please try to have the following things ready before you call:
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If multiple GEMC-FK1 keypads are in one system, only one GEMC-FK1 keypad can be unlocked at a time. If switching to another keypad, re-lock the keypad not in use.
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More than likely your Quickloader software contains outdated zone descriptions. This can happen when zones are added, removed, or changed during a service call.
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The GEM-P800 and GEM-P801 control panels are equipped with a 3-wire bus, therefore the only devices that are compatible are:
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Stock Music provided by ikoliks, from Pond5
(Stock Music: https://www.pond5.com/royalty-free-music/item/89162806-ambient-technology-background-corporate-inspirational-light)
(Pond5: https://www.pond5.com/)
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DL-Windows will only run on a Windows PC.
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Before setting up Air Access Bluetooth credentials, the Air Access system MUST have a Bluetooth-enabled device configured to allow a Mobile Credential to be sent after it is created in the Personnel screen.
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Currently, the Door Number can be programmed using the keypad with only two Trilogy lock models: The DL4100 and PDL4100. If the AL-DTM Data Transfer Module is not available, program (or reset) the Door Number as follows:
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