FAQs
Why is an error message returned when I try to make changes to the https://MyRemoteKeypad.com User Details screen?
As shown in the screen images below, unsupported characters and symbols such as the apostrophe are widely used in surnames. Examples include the names O'Hara, D'Onofrio and other similar names.
For example, the text inside the "Full Name" field is deleted when the Update button is clicked.
To avoid this issue, use alphabetic letters exclusively in this screen.
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