FAQs
After downloading the IP address of the NAPCO NetLink Receiver located at my central station to my iREMOTE-MOD or IBR-ZREMOTE, I am no longer able connect to the module using the app. How do I fix this and prevent this from happening with future installations?
In the NL-MODCONFIG software, open the PC preset/RCM tab, click the Populate NAPCO Defaults button and select the option for the module type you are working with. Repeat the same steps for the Secondary/RCM tab then download to the module.
Note: When using the iREMOTE-MOD or IBR-ZREMOTE for IP reporting and interactive services, always upload the module before programing the NetLink receiver IP address and downloading to the module. Otherwise the default IP addresses used by the module to connect to My Remote Keypad (www.myremotekeypad.com) or the iBridge (www.ibridgeonline.com) servers will be erased.