FAQs
Why does the warning "Invalid Username or Password" appear when I try to log in using the "iSeeVideo" mobile app, but I can log in successfully (with no warnings) when I use my PC at www.videoalert.net?
Ensure there are no unnecessary spaces when typing the User ID. Unnecessary spaces in the User ID or Password will cause the log-in attempt to fail, triggering an "Invalid Username or Password" response by the app.