FAQs
What settings do I need when using the IBR-ZREMOTE with a Verizon FiOS G1100 Router / Gateway?
The IBR-ZREMOTE has been tested and approved for use with a Verizon FiOS model G1100 Router / Gateway with the settings shown below. Note: If your Router / Gateway firmware versions do not exactly match the versions that appear in the next image below, stop here and contact Verizon for their model FiOS G1100 Router / Gateway firmware update instructions.
Note: Set your firewall security settings to the default Typical Security (Medium) level, as shown in the next image:
Check your IBR-ZREMOTE firmware versions to ensure they are current: Run the NL-MODCONFIG software (V3.0.3.0 or greater), click Option > Display NL-Mod Info and a list of the available firmware versions will appear:
Compare your IBR-ZREMOTE firmware versions displayed in the popup (example shown above) to the latest released versions available at the NAPCO website (located here).
If you are still experiencing issues, please contact NAPCO Tech Support at 1-800-645-9440 option 3.