FAQs
What are the power requirements for the hard wired IBR-ITAB-HW and the wireless IBR-ITAB Touch Screen Tablet Keypads? How can I ensure that the tablets are updated to the latest firmware?
To ensure the IBR-ITABis sufficiently powered:
The wireless tablet is supplied with a separate 12V transformer that is wired to the magnetic Wall Mounting Plate as detailed in the IBR-ITAB installation instructions (WI1944).
To ensure the IBR-ITAB-HWis sufficiently powered:
The diagram below illustrates the IBR-ITAB-HWwiring and the use of a separate power supply (be sure to common the power supply negative terminal to the control panel negative ground).
Note: The IBR-ITAB-HWstandby power is 380mA.
To update the iBridge tablet keypads with the latest firmware:
First check your current version by tapping the User Settings ("gear") icon on the "Home" screen (main "pie" image). Scroll to the bottom to display the current app version number. The current version as of this writing is version 3.1.71 (or greater). To update the firmware on the IBR-ITAB or IBR-ITAB-HW:
1. On the tablet "Home" screen, tap the Application ("three dots") icon.
2. Tap the Napco Update icon
3. When the pop up appears, tap Cancel.
4. Confirm that the Server Address is pointing to www.ibridgeonline.com/android/napco.
5. Tap "Check for updates" and then tap Yes to begin the download process. Follow the prompts to update and install the app.
Note: If the updated firmware does not install, go into Admin Settings by tapping and holding the User Settings ("gear") icon on the "Home" screen, and type ADMIN as the password. Then tap Tablet > Update > Check for updates. When found, tap Yes and follow steps that appear on the screen to install the new app.