FAQs
What if I go to a house with an existing Napco SLe-GSM radio that has been deactivated, and I believe the radio is customer owned. Can I re-activate the radio? What if I buy a "pre-owned" SLe-GSM radio off the Internet, do I need to check if the radio is already active?
A radio that has been previously registered to a dealer cannot be moved to a new dealer without the permission of the original dealer.
Napco has built a transfer utility into our network admin software that allows us to handle the sale of accounts from one dealer to another, without requiring service calls.
We will however, sell T-Mobile and AT&T SIM cards that can be used to reset and reuse any StarLink radio.