FAQs
For the SLe-GSM Radio Communicator, what is the charge per signal (after five (5) signals in service pack 1) with a toll free telephone number?
There will never be a charge for excessive signals. For an account that has excessive usage in one month (many signals above and beyond the permitted five signals), Napco will send the dealer a warning notice suggesting the account be switched to a higher usage plan and Napco will not apply any additional charges to the account. If these excessive signals continue for three consecutive months, Napco will inform the dealer that they must move to a higher usage plan if they wish to continue using the StarLink service.