FAQs
I used the I-Dat PC software to upload the program to my lock. Now after entering the third digit, the lock responds with a red LED flash and a beep. This red LED flash and beep also occurs when I try to enter Program Mode. What can I do?
It is likely that Function 37 has been set to "Terminator Off" mode. There are two reasons why this might happen:
- The I-Dat PC software you are using may be prior to version IV, and therefore does not have "Lock Type" settings.
- Although the latest version I-Dat PC software is being used, the "Lock Type" setting was improperly set when you created the lock using this software.
Solution: Update the I-Dat PC software to the latest version, or if the latest version is already in use, then set the correct "Lock Type" setting for the lock.