FAQs
On CA3000, why am I getting an error while starting the EPI Badging 3000 after a CardAccess 3000 upgrade?
NOTE: EPI in the CardAccess 3000 is not supported on a Windows 8.1 or Server 2012 computer. If the CardAccess 3000 host is one of these operating systems, it is recommended to install EPI Badging on a Windows 7 CardAccess 3000 workstation.
If the CardAccess 3000 upgrade was performed on a 64 bit computer, you must reconfigure the paths for the EPI Badging files in the "CardAccess Utilities".
1) Open the CardAccess Utilities.
2) Click "General Settings">"Badging 3000 Settings".
3) Modify the paths to reflect the following:
EPIBuilder License File : "C:\Program Files (X86)\Imageware Systems\EPIBuilder\6\EPIRT.lic"
EPIDesigner Executable File : "C:\Program Files (X86)\Imageware Systems\EPIBUILDER\6\EPIDESIGNER.EXE"
NOTE: During the upgrade, the (X86) portion of the paths might not be inserted.