FAQs
What is an E99-00 trouble code and how can I resolve this?
An E99-00 trouble indicates that a keypad panic has remained shorted past a programmed duration. This trouble refers only to keypads supplied with external panic wires (for example, GEM-RP2ASe2 keypads). Verify these wires are not shorted. If these wires will remain unused, be sure to terminate the wire ends. If using panic buttons, ensure the buttons are not jammed. Note: The use of non-latching panic buttons may lessen the future recurrence of this trouble.