FAQs
What is an E10-NN trouble code and how can I resolve this?
An E10-NN trouble indicates a Burg keypad response trouble. The keypad(s) are not communicating with the control panel. If more than one keypad is in the system, ensure that all keypads are assigned different addresses. Verify that all keypads are numbered consecutively (1,2,3,4, etc.) and that all keypads are assigned to an area. If the system trouble persists, wire the keypads directly to the control panel. If the trouble disappears, a bad wire is the likely cause and must be corrected accordingly. If the system trouble continues to persist, the keypad may be inoperable. In addition, check the power level, as you may be pulling too much power from the control panel. "NN" denotes keypad number.