FAQs
Why does the message "Dealer Access Only" appear on my keypad?
The keypad message "Dealer Access Only" appears when you are attempting to access a portion of the security system restricted to professional security installers and dealers only. To gain access, you must first unlock the keypad / annunciator with the Master Security Code.
For example, to enable the system for a programming download:
- At the keypad, enter the system Master Security Code and press ENTER to unlock the keypad. The keypad will display "Keypad Unlocked".
- Enter the Master Security Code again and press MENU repeatedly until "Enable Programming" appears on the keypad display, then press YES.
The system is now ready for a download. Note: The system will trigger an error code E28 (this is normal).