FAQs
On CA3000, why are my EPI templates not displaying in Personnel when I try to select one?
If you successfully Designed, Saved and Imported the template, it should display in Personnel under the "Photo" tab.
On a Windows 7 Pro, Windows 8.1 Pro, Server 2008 r2 and Server 2012 R2, you might have to recreate the "Badging3000" odbc connection. During creation, if you are prompted to overwrite the existing, click YES. The "Badging3000" odbc connection should be created in the "System" tab of the ODBC Manager utility.
Below is the link to the EPI configuration document for recreating the ODBC connection.
http://tech.napcosecurity.com/index.php/techlibrary/downloadfile/id/1390/embed/iframe