FAQs
What can cause errors while licensing the EPI runtime and EPI Designer licenses?
Note: If the EPI licenses were previously used on another computer, the licenses must be revoked on the original computer and re-activated on the new computer.
Very Important : To Revoke and Activate the EPI Runtime and Designer Licenses, you must right click the utility and "Run As Administrator".
1) EPI Builder in the CardAccess 3000 is not supported on Windows 8.1 Pro, Windows 10 Pro or Server 2012. If the CardAccess 3000 computer is one of these operating systems, it is recommended to install EPI on a Windows 7, CardAccess 3000 Workstation.
2) EPI Badging 3000 must have FULL Local ADMINISTRATOR permissions to license (Activate) and execute properly.
3) If the computer is on the domain, remove it from the domain to eliminate group policies from causing restrictions.