FAQs
The message "XP02SNet isn’t responding" appears on the Prima Super Panel screen after starting. What should I do?
If the message "XP02SNet isn’t responding" appears on the Prima Super Panel screen after starting up, the two choices that appear are "Close app" and "Wait":
If neither selection clears the message, remove the Panel rear cover, disconnect the backup battery and power connectors, wait 10 seconds, then reconnect. If the message re-appears upon power up, call Technical Support.