FAQs
What can cause a "Badge Violate Unauthorized" alert message to display?
Summary: This alert message will display if there is a record of the badge in the database and the badge belongs to at least one reader on the panel but not the reader it was swiped at.
1) When viewing the event error message, take note of the exact panel and reader the badge was swiped at.
2) Click Personnel. Verify the Access Group for the badge being presented is correct.
3) Click Access>Access Groups to open the Access Groups screen. Verify the Access Group assigned to the badge has the correct Time Schedule assigned to the reader where the badge was swiped. If there is no time schedule assigned to the reader where the badge was swiped, a Badge Violate Unauthorized message will display.