FAQs
If I have a bad E-Access controller, how do I swap the license to a new controller?
To swap the license from the defective controller to a new controller, you must use the "Swap Key" function. This allows you to transfer the license key from one Controller or panel to another.
The role of the Swap Key function is a quick and simplified method for panel swap / replacement that moves product licenses contained on a panel to be transferred from to another panel. This process moves the panel primary function and all license features from the panel being replaced.
Note: Once the license is moved the system that the license was transferred from it will immediately expire, causing that panel to be EOL (End of Life).
To download the "Swap Key” user guide from the Napco Access Pro Technical Library. Go to www.napcoaccesspro.com. Select Resources then select Technical Library. Under Browse by Product, Select E-Access to locate the user guide.