FAQs
While attempting to upgrade the communicator firmware, why does a "Failed to Report, Cannot Continue" message appear in PCD-Windows Quickloader?
All communicators with commercial service plans are required to send a shutdown report to the central station (E308) before the firmware download. Commercial service plans have an SLB prefix and include a 200-second supervisory check-in. To allow transmission of the shutdown report, new communicators must be programmed with the central station telephone and account number before upgrading firmware.