FAQs
What is the meaning of an "Invalid IP Reporting Format" message in the Signal Log?
The 4/2 reporting format requires the use of a dial up receiver telephone number as you cannot use 4/2 to report to SurGard, Bosch or VIP receivers. Contact ID format is required for IP reporting. Go to the StarLink Radio Management Center (in the NAPCO NOC website at www.NapcoNoc.com) open the General tab. In DEALER ENTERED PROGRAMMING, enable First Primary CS Tel # and First Backup CS Tel # to allow the 4/2 signals to report correctly.
