FAQs
How do I download an E-Access Mobile Credential using the Sicunet "Open Cesame App"?
The name of the Mobile Credential App is called "Open Cesame". It can be downloaded from the Apple App or the Google Play store and is posted under the company Sicunet.
Steps:
1) Setup up your panel with Doors, Schedules, Access levels.
2) Add a card holder (with their email address)
3) Add a card to the cardholder record
4) Select 36 Bit Mobile Credential
5) Save
6) Select Send email to cardholder (The link will be sent in an email from the E-Access panel directly to the cardholder)
The card holder will receive an email with links displayed for the App store that matches their phone type.
After selecting the correct App store for your mobile device, it will then take you directly to the App in the store. Download “Open Cesame” App. The App will take you thru the Auto Enrollment process to generate your unique Bluetooth Credential in just a few seconds and then push that back to the panel automatically.
After the credential is added into your mobile phone, you will be able to go up to a door programmed to have access in to, and it will unlock the door.
To download the "E-Access Mobile Credentials" user guide from the Napco Access Pro Technical Library. Go to www.napcoaccesspro.com. Select Resources then select Technical Library. Under Browse by Product, Select E-Access to locate the user guide.
In addition, please refer to the E-Access video for downloading and creating an E-Access Mobile Credential..