FAQs
How do I know if I have the latest Firmware image in my E-Access controller?
To check the current firmware version, click Settings > System Settings >Update. This screen will display the Installed Software Version. Under Update it will show the "Latest Version." If your controller does not have the latest version, click Update.
VERY IMPORTANT: After performing an UPDATE, you might have to clear your browser cache to display the new settings.
WARNING - If the "Latest Version" displays as an '04a", you do not have a valid ethernet connection. Please check your ethernet connection. The latest available should be (05c or 05d).
Note: Updating the Image on a Client is done on the Client Management screen. The image on the clients MUST be the same version as the E-Access server.